Accountable for the performance of Diabetes Prevention and Tier 2 Weight Management services, including the Healthier You NHS Diabetes Prevention Programme, and the NHS Digital Weight Management Programme.Responsible for service design across the entire user journey from onboarding, enrollment, treatment and discharge.Developing user personas, user journey maps and aligning varied contracts to service-level blueprints.Lead service design projects from conception and design through to delivery and evaluation to continually drive excellence in user experience, access, engagement, retention, outcomes and programme revenue and cost-effectiveness. Conduct consultation and co-production activities, e.g. interviews, workshops, focus groups, surveys, with internal and external stakeholders.Agile squad lead of cross-functional teams

- Digital Health- Advanced Practice- Standardised language- Data - OutcomesBDA representative for:- the Professional Record Standards Body Advisory Committee- Nutrition Care Process Terminology Clinical Project Group

Delivering NHS GGC Test of Change pilot for ONS New Ways of Working project, with the aim of improving the appropriateness, clinical effectiveness and cost-effectiveness of Oral Nutritional Supplement product prescription. Achieving this through implementation of a new model which promotes leadership of Dietetics and Community Pharmacy professions.

Experience in: Paediatric Intensive Care; pre- and post-surgery cardiology; tube weaning and specialist Feeding clinic; neurodisability; allergy; autism; weight management; failure to thrive. Special interest in eHealth, completed eHealth leadership programme, and service improvement.

Chair of West of Scotland branch committee. Providing leadership to: facilitate education sessions and events for Dietitians throughout the West of Scotland; communicate the activity of the branch and its members to big BDA and vice versa; develop projects that improve the learning and development of branch members.