Digna Rodriguez Email & Phone Number

Kissimmee, Florida, United States

Processed payments for license plates, titles, parking placards and/or driver licenses for extremely high volume of customers entering the office.Processed customers requests with a high degree of accuracy and efficiency to facilitate effective customer flow and minimize wait times.Reviewed documents for acceptability on issuance and ensure proper notarization is completed and all fees and documentation are in accordance with the Department of Highway Safety & Motor… Show more Processed payments for license plates, titles, parking placards and/or driver licenses for extremely high volume of customers entering the office.Processed customers requests with a high degree of accuracy and efficiency to facilitate effective customer flow and minimize wait times.Reviewed documents for acceptability on issuance and ensure proper notarization is completed and all fees and documentation are in accordance with the Department of Highway Safety & Motor Vehicles.Balanced cash, checks and credit cards for daily deposit and reports, maintain proper cash handling practices at all time. Show less

Kissimmee, Florida, United States

Consistently provided members with immediate, courteous and accurate service while processing their financial transactions according to established policies and procedures.Ensured compliance with strict financial regulations by reviewing documentation for new accounts, loan audits etc.Assisted members with understanding fees associated with their accounts and offering products or services that better suit their needs including branch promotional products and services.Managed cash… Show more Consistently provided members with immediate, courteous and accurate service while processing their financial transactions according to established policies and procedures.Ensured compliance with strict financial regulations by reviewing documentation for new accounts, loan audits etc.Assisted members with understanding fees associated with their accounts and offering products or services that better suit their needs including branch promotional products and services.Managed cash drawer and assisted in daily balancing. Show less

Kissimmee, Florida, United States

Responsible for accurately and rapidly processing member purchases in an efficient manner.Verified memberships, scan merchandise and accept various forms of tender, cash, check, credit card, coupon etc.Performed all cash register functions including ensuring sufficient cash on hand as well as obtaining all proper documentations based on payment type.Cross-sold credit lines to allow better flexibility for members as well as membership upgrades.

Orlando, Florida Area

Reviewed purchase proposals for accuracy and legibility before data entryCompiled, organized and verified that all data was processed correctly in the company databaseRetrieved consumer credit reports and determined applicant eligibilityCoordinated with members, management, owners and prospects to ensure a seamless purchase on every sale

1319 East Osceola Parkway, Kissimmee, Fl 34744

Provided members with excellent service while receiving and processing their transactions. Communicated account maintenance fees, loan terms, and other fee schedules to the clients.Handled numerous inbound calls regarding customer account disputes.Communicated information about credit union products and services as to provide client solutions.Maintained detailed records of each transaction through data input into company data management software.Assisted members with… Show more Provided members with excellent service while receiving and processing their transactions. Communicated account maintenance fees, loan terms, and other fee schedules to the clients.Handled numerous inbound calls regarding customer account disputes.Communicated information about credit union products and services as to provide client solutions.Maintained detailed records of each transaction through data input into company data management software.Assisted members with inquiries and/or problem resolution, and escalate to manager as appropriate. Identified fraudulent activity to prevent potential losses to members/credit union.Complied with the Bank Secrecy Act and participate in annual BSA training to ensure operational excellence. Show less

Orlando, Florida, United States

Listened carefully and connect with customers to understand their top financial priorities and to uncover products and solutions that will benefits them. Met or exceeded sales goals by influencing to learn about products/services that will benefit them.Actively coordinated with the branch team to ensure accurate fees were being placed on accounts and relayed to our billing department.Balanced all cash received in the branch’s vault and teller stations to ensure sufficient cash… Show more Listened carefully and connect with customers to understand their top financial priorities and to uncover products and solutions that will benefits them. Met or exceeded sales goals by influencing to learn about products/services that will benefit them.Actively coordinated with the branch team to ensure accurate fees were being placed on accounts and relayed to our billing department.Balanced all cash received in the branch’s vault and teller stations to ensure sufficient cash supply for the weekProcessed transactions accurately and efficiently in a fast-pace environment while simultaneously introducing products and services that met the customer’s needs.Assisted tellers with balancing discrepancies during midday and end-of-day teller drawer balancing. Show less