● Enhanced customer satisfaction at the Abuja branch by 80% through proactive client communication and scheduling improvements● Restructured patient scheduling, resolving disputes and boosting debt collection by 90%● Led Corporate Social Responsibility initiatives, conducting dental sensitization and checkups, fostering partnerships with schools, NGOs, and churches● Managed social media platforms, creating engaging content, graphic design, and video editing● Managed human resources and delegated responsibilities to staff then provided staff training when needed.● Oversaw facility management duties and procurement processes, including vendor selection.● Significantly contributed to the expansion of our active patient database by incorporating 108 new actively engaged individuals within a year. This growth has augmented our total patient count from 352 in 2021 to its current level of over 450 patients.● Generated over 20 leads and a conversion that brought about N4,117,500 in revenue through a successful Invisalign awareness campaign● Utilized diplomatic communication to handle diverse client personalities effectively● Implemented after-service calls to enhance customer satisfaction and retention by 80%

● Provided detailed pharmacological information about drugs to doctors and healthcare professionals.● Cultivated strong client relationships leading to enhanced customer retention and improved debt collection rates by 50%● Successfully achieved sales targets and enhanced brand visibility through project management strategies.

● Managed public relations and handled complaints effectively within the team.● Developed long-term strategies to enhance the group's structure and awareness.● Managed social media platforms, creating engaging content to promote the company's image.● Successfully organized a December luncheon attended by over 100 individuals, overseeing all aspects of planning and execution including publicity, graphics design, and video editing as the programs manager.

● Developed and implemented research methodologies, adapting techniques and procedures to ensure comprehensive data collection.● Played a key role in supporting data processing operations for research projects, contributing to the efficient analysis and interpretation of findings.● Collaborated with principal researchers to standardize dosage levels and provide essential support throughout the research process.● Conducted drug potency awareness sessions, educating over 200 individuals annually on proper drug usage to promote health and safety.

• Coordination of general administrative duties on-site.• Assisting Engineers on-site as the need arises.• Ensuring every house file on-site is daily updated.• Generation and compilation of Local Purchase Order (LPO) and Work Order (W.O) raised on-site on a daily basis.

• Mediating between the corps members and the Local Government Inspector (LGI) alongside the community. • Engaging corps members in commiting to communityProjects and service• Responding to and addressing issues and situations relating to corps members via email, or social media as regards funds, primary assignment issues and so on.

• Voucher specimen number allocation at the herbarium • Microscopic authentication of plant specimens • General standardization of herbal drug materials• Chromatographic separation and purification of crude extracts. • Spectrophotometric evaluation of crude extracts of herbal materials.