Service Manager West Europa
Support ICT business solutions in Benelux, Germany and France with an international, diverse team. • Replace local ICT applications team consisting of consultants and internal employees with an off-shore partner in 2019 / 2020.• Support ICT applications with users in 4 country HQ’s and 9 Plants.• Implement and embed ITIL-processes for professional Service Management and IT Systems support.• Stream-lead system integration of satellite systems in SAP implementation project for Belgium, Netherlands and France. Implementing system changes and interfaces for process harmonisation.