Manager De Transition Adv
Current
Techniques Chimiques Nouvelles - T.C.N.
Dec 2021 - Present
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Isabelle Dijoux Email & Phone Number
Manager de Transition ADV
at
TECHNIQUES CHIMIQUES NOUVELLES - T.C.N.
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Current company
TECHNIQUES CHIMIQUES NOUVELLES - T.C.N.
Role
Manager de Transition ADV
Location
Caen, Normandy, France
Who is Isabelle Dijoux? Overview
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Isabelle Dijoux is listed as Manager de Transition ADV at TECHNIQUES CHIMIQUES NOUVELLES - T.C.N., based in Caen, Normandy, France. AeroLeads shows a matched LinkedIn profile for Isabelle Dijoux.
Isabelle Dijoux previously worked as Associé gérant at Sarl Les Margouillats and PLATEFORME COVID at Cpam 78. Isabelle Dijoux holds Master L.E.A., In English / German Business Linguist Diploma from Université Paris-Sorbonne.
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About Isabelle Dijoux
Isabelle Dijoux is a Manager de Transition ADV at TECHNIQUES CHIMIQUES NOUVELLES - T.C.N.. She is proficient in Italian, German and English.
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Isabelle Dijoux's current company
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Techniques Chimiques Nouvelles - T.C.N.
16 roles
Isabelle Dijoux work experience
A career timeline built from the work history available for this profile.
Associé Gérant
Sarl Les Margouillats
Gestion Gîtes meublés
Sep 2014 - Nov 2021
Plateforme Covid
Cpam 78
Mission d'intérêt général
Jan 2021 - Apr 2021
Formatrice Adultes
Indépendant
Jan 2020 - Sep 2020
Senior Expert Business Process
Jun 2016 - Apr 2018
Vp Customer Relations Management
CRM Project scope definition, Project roadmap elaboration, CRM budget preparation.CRM Microsoft DynamicsWorkshops organisation and lead for defining business requirementsCreation of CRM prototype, End user trainings.Business Projet Leader for CRM implementation in Europe
Oct 2013 - May 2016
Director Customer Service And Pricing Europe
Organisation of Customer Service and Pricing Management in Europe, moving from locally managed teams to an European Organisation (starting from 11 to get final 5 CS and Pricing organisations) with a total of 50 FTE all over Europe and 5 direct reports. Harmonisation of standard European processus. Development of procédures and policies for EU Customer Service Contact Centres (FR GE UK SO IT)Support system enchantements and final end user testings (QAD) - Intranet Formes - Approval workflows… Show more Organisation of Customer Service and Pricing Management in Europe, moving from locally managed teams to an European Organisation (starting from 11 to get final 5 CS and Pricing organisations) with a total of 50 FTE all over Europe and 5 direct reports. Harmonisation of standard European processus. Development of procédures and policies for EU Customer Service Contact Centres (FR GE UK SO IT)Support system enchantements and final end user testings (QAD) - Intranet Formes - Approval workflows - Pricing software).Support documentation for training and work instructions Show less
Jan 2012 - Oct 2013
Sales And Marketing Business Integration Manager
Integration of Medline Germany info Mfgpro (ERP) and merging 2 Germany entitésUpgrade to latent version of MfgPro to QAD EEIntégration of Runcorn info MfgPro including long terme care and acute care businessesReplacement of Pricing software (Offerts/Quotations and Tenders)
Apr 2011 - Dec 2011
Sales & Distribution Business Team Lead - Sap Projects
SD Team Management (5FTE) Customer Requirements analyses, Follow-up of issues and gaps, procès harmonisationOrganisation and leading workshops System validations, end user tests and training sessionsTraining and process documentationCross country integration
Dec 2008 - Mar 2011
Distribution Manager And Customer Logistics Solutions
Development & follow-up of Distribution KPIsReduction in Distribution costs, quality and reliability of transportation leadtimesImplementation of Pilots for Customer Supply Chain solutions
Jan 2007 - Nov 2008
Customer Service And Pricing Department Manager - France
Customer Service Team Management with 17 FTE. Implementation of a new organisation focused on Customer Care. Maximisation of efficient use of existing resources after sales activité increase. Cash flow improvement with a new Customer complaint management system. Productivity improvement with création of simplified processus, EDI implémentation and development. Introduction of performance measurement standards.European Functional Manager for Customer Services and Pricing Expert. Key member… Show more Customer Service Team Management with 17 FTE. Implementation of a new organisation focused on Customer Care. Maximisation of efficient use of existing resources after sales activité increase. Cash flow improvement with a new Customer complaint management system. Productivity improvement with création of simplified processus, EDI implémentation and development. Introduction of performance measurement standards.European Functional Manager for Customer Services and Pricing Expert. Key member of the European Application GroupManager of operational relationships with 3PL Arvato France re. W&D activities, leading transportation cost reduction initiatives, optimizing W&D Customer complaint management Show less
Aug 2001 - Dec 2006
European Supply Chain Controller
Control and management of Supply chain product flow at European level (Gloves and Respiratory products) Accountable for logistic flow, forecasts, inventory level, back-orders and service levels by product lines.
May 1998 - Jul 2001
Customer Service Analyst / Customer Service Trainer
Implementation of new ERP system, tests and End User trainings.Introduction of KPIsDevelopment of standard operating procedures for Customer Service
Jan 1997 - Apr 1998
Logistic Analyst
Management of product flow at country level (Fluids, Medical sets, Infusion pumps)Expert user in forecasting tool. Master Production Schedule for Malta Plant. Inventory control optimization
Jan 1989 - Dec 1996
Import Export Coordinator
Analysis and forecast Customer needs (John Deere)Development of JIT supply. Monthly planning reviewImplementation and management bounded warehouse, relationships with customs authorities (Import/Export)
Jan 1986 - Jan 1989
Customer Care Representative
Marine Diesel Spare PartsFollow up of Customer Price Proposais / Tenders and Customer Final Purchase Ordres, Provide All required information for Manufacturing plant locales in Copenhagen - Denmark.Support End Usées with technical and marketing information
Nov 1982 - Dec 1985
1 education record
Isabelle Dijoux education
FAQ
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What company does Isabelle Dijoux work for?
Isabelle Dijoux works for TECHNIQUES CHIMIQUES NOUVELLES - T.C.N..
What is Isabelle Dijoux's role at TECHNIQUES CHIMIQUES NOUVELLES - T.C.N.?
Isabelle Dijoux is listed as Manager de Transition ADV at TECHNIQUES CHIMIQUES NOUVELLES - T.C.N..
Where is Isabelle Dijoux based?
Isabelle Dijoux is based in Caen, Normandy, France while working with TECHNIQUES CHIMIQUES NOUVELLES - T.C.N..
What companies has Isabelle Dijoux worked for?
Isabelle Dijoux has worked for Techniques Chimiques Nouvelles - T.C.N., Sarl Les Margouillats, Cpam 78, Indépendant, and Medline Europe.
How can I contact Isabelle Dijoux?
You can use AeroLeads to view verified contact signals for Isabelle Dijoux at TECHNIQUES CHIMIQUES NOUVELLES - T.C.N., including work email, phone, and LinkedIn data when available.
What schools did Isabelle Dijoux attend?
Isabelle Dijoux holds Master L.E.A., In English / German Business Linguist Diploma from Université Paris-Sorbonne.
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