Dika Saputra Email & Phone Number

Indonesia

I specialize in spotting and seizing new business opportunities, driving strategic initiatives from inception to successful launch and scalable growth. My role involves navigating through pilot projects, ensuring their success and amplifying their impact for the company.

Bandung, West Java, Indonesia

As a Sales Manager (Online) I have the responsibility to manage 3 teams with different KPIs.1. Onboarding TeamIn Onboarding team I handle 1 team leader and 20 team members. Onboarding team have 3 KPIs- 30% conversions new active users from all registration- M+1 active users (make sure new active user to transaction in the next month)- User graduations (users with 5 transactions in a month)2. Account ExecutiveAccount Executives are responsible formanage Brands and Product Categories with GMV growth at least 30% per month. I am supported by 1 Team Leader and 12 team members.3. Telesales (Reactivate Team)The telesales team has the responsibility to make outbound calls to dormant users to make transactions again, with a KPI of 25% lead conversion. in this team there are 1 team leader and 7 team members.I coordinate with Life Cycle Management, Commercial, Fianance, and Marketing. and report directly to the Head of Sales.

I have responsibilities covering several areas (Jakarta, Debos, Sumatra, Sulawesi, Kalimantan and Papua).As a Sales and Community Manager, I have 2 main responsibilities:- As a Sales Manager, I ensure that all programs and promotions are informed to all users, and maintain 30% monthly GMV growth.- As a Community Manager, I develop relationships and ecosystems by offline and online activities, build partnerships with users and stakeholder, and ensure empowerment of the user ecosystem to have a greater impact.I am also train Regional Sales, and Sales Area, and sometimes I spend my time discussing with our users to understand their needs, and it has proven to be able to increase our sales.Coordinate with the Managing Director, Operations, Merchandising Department, and Finance Department. I’m reporting directly to the Chief Reseller Experience and CEO.

Bandung Area, West Java, Indonesia

As Reseller Experience Manager i have responsible to make sure sales plan and work plan work according target, I am in charge of 2 departments: Sales (Registration and GMV) and Customers Support.On October 2019, we have 18.000 reseller with average 40% growth per month, and get IDR1 Billion transaction with 70% growth permonth.I am also support all division in company, in the first month I have made Evermos Logo's, branding guideline, SOP about Inventory management, handling social media content and offline event.

Bandung Area, West Java, Indonesia

Managed and executed over 100 weddings, overseeing all aspects of ceremonies and receptions. Ensured seamless coordination and delivery according to plan, creating memorable experiences for couples.

Bandung Area, West Java, Indonesia

As the one overseeing hotel operations, I've kept things running smoothly with a solid 80% weekly occupancy and earned a high 8.5-point satisfaction rate on OTA. I've also created straightforward guidelines for inventory, asset care, and room bookings.

Bandung, West Java, Indonesia

Bandung Area, West Java, Indonesia

I've expanded our network with developers, digital agents, and banks, strategically increasing company sales through targeted online placements, impactful events, and marketing activations. My expertise lies in steering and optimizing client campaigns to achieve specific objectives and KPIs.My project management skills shine through in the success of two initiatives – 'Urbanindo Company Visit' and 'Urbanindo Sharing Time,' where I demonstrated the ability to enhance customer loyalty and contribute significantly to company sales.

Bandung Area, West Java, Indonesia

Explaining bank products to customers and smoothly managing their transactions. Known for great customer service.

Marketing, 3.26/4.00

Highschool, Social