Dika Virga Saputra Email & Phone Number

Tabanan Regency, Bali, Indonesia

- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.- Supervised operations staff and kept employees compliant with company policies and procedures.- Led hiring, onboarding, and training of new hires to fulfill business requirements.- Developed and implemented strategies to maximize customer satisfaction.- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.- Facilitated smooth collaboration between departments through clear communication channels.- Analyzed and reported on key performance metrics to the Owner.- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.- Implemented quality control systems to boost overall product consistency and reliability.- Managed inventory and supply chain operations to deliver goods and services timely and accurate.- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.- Identified and resolved unauthorized, unsafe, or ineffective practices.- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.- Developed strong relationships with vendors, resulting in better pricing and improved service quality.- Trained and guided team members to maintain high productivity and performance metrics.- Assisted in recruiting, hiring and training of team members.- Reduced operational risks while organizing data to forecast performance trends.- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Ubud, Bali, Indonesia

- Demonstrated products to help customers try out offerings before making purchases.- Implemented effective project management methodologies for streamlined workflows and enhanced team productivity- Assisted customers with product needs and introduced new store offerings.- Contributed to revenue growth by identifying upselling opportunities based on client needs analysis.- Reviewed design specifications, quality assurance plans, and demonstration scripts.- Improved product development efficiency by streamlining processes and implementing agile methodologies.- Prepared product related materials and documentation for sales, marketing, and end-users.- Resolved issues quickly to maintain productivity goals.- Managed internal operational standards and productivity targets.- Standardized production procedures, job roles, and quality assurance guidelines.- Managed continuous improvement initiatives to drive gains in quality, flow, and output.- Reduced waste and material costs by optimizing resource allocation and inventory management.- Monitored team budgets to keep projects on task and avoid waste.- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.

Badung Regency, Bali, Indonesia

- Responsible for preparing registration documents and successfully registering 19 imported cosmetic products under BPOM license.- Follow up with Local, Regional, and/or Partner for required documents for product registration and additional data requests.- Follow up status of product registration submission.- Communicate with the OSS platform for all company requirements include legality company (NIB, Sertifikat Standard, Register PB-UMKU etc)- Make guidelines and SOP that must be socialized to business units so that all employees have the same standards.- Preparing import documents for custom purposes- Handle import products from other countries according to local regulation- Review, and negotiate business agreements and deal contract production to make cosmetics products with manufacture - Review and negotiate business agreements, including choose a product distributor and calculating shipping costs.- Maintain a good relationship with the freight forwarder.- Identify the needs of goods or resources needed by the company.- Prepare purchase request & order.- Evaluate and select vendor suppliers.- Negotiating prices and business agreements- Receive and inspect incoming goods.- Evaluate contracts with suppliers.- Recruitment staff, do interviews, make contracts for new hires, and renew contracts for senior staff- Arrange trainer to do training for new hires and refresher for senior staff

Kuta, Bali, Indonesia

- Responsible for preparing on registration documents and successful to register 19 imported cosmetic product under BPOM license- Follow up to Local, Regional, and/or Partner for required documents for product registration and additional data request- Follow up status of product’s registration submission- Communicate with OSS platform for all company requirements- Make guidelines and SOP that must be socialized to business units so that all employees have the same standard- Preparing import documents for custom purposes- Handle import product from other country according local regulation- Review and negotiate business agreement, including choose product distributor and calculate shipping cost- Maintain good relationship with freight forwarder- Implementing ISO 9001

Kuta Selatan, Bali, Indonesia

Kuta Selatan, Bali, Indonesia

Denpasar Barat, Bali, Indonesia

• Manage on a daily basis the allocation of various resources (equipments, materials, people and systems) are efficien, safely and effectively to achieve targets the performance of which has been agreed by the production manager/head• Ensuring a high quality of product, 5S and hygiene standards maintained in area• Priorities, schedule and ensure the maintenance and repair performed well for maximize efficiency production line• Give report to manager• Coordinate with warehouse team to prepare raw material, packaging and output product• Handle In Process Control• Implementing GMP, ISO and CPKB

S.Si, Chemistry, 3.13

Activities and Societies: - Anggota HIMAKI - Badan Eksekutif Mahasiswa (BEM) MIPA UNUD - Ketua Bidang BEM MIPA UNUD dan aktif organisasi.

Ipa

Activities and Societies: OSIS, Atletik, Catur, Pramuka