• Utilize various analytical instruments to analyze nicotine products in accordance with laboratory quality systems to ensure high quality results. • Troubleshooting, calibrating and ensuring effective functioning of analytical instruments and equipment.• Review testing results for accuracy and enter test results into the database in preparation for clients' final reports. • Recognize atypical or out-of-specifications test results, instrument malfunctions and methodology problems and participate in investigations to resolve problems. • Decreased instrument downtime by 20% by improving instrument shut off procedures. • Collaborate with other analysts, team leads and scientists to resolve issues in the laboratory as they arise.

• Assisted food and beverage manufacturers determine the ideal shelf life of their products through real time and accelerated stability and shelf-life studies. Managed various concurrent shelf-life study projects, updated clients on the progress of projects and issued final reports.• Operated various industrial food processing and testing equipment in a pilot plant environment and provided accurate data measured in trials and analysis.• Tested food packaging samples to determine different characteristics including oxygen and water vapor transmission rates and tensile properties. Reduced customer complaints by 25% with improved work procedures and regular instrument maintenance that consequently decreased overall turnaround time.• Saved the company $5720 per year by reducing the amount of time spent searching for client samples by organizing the storage area using 5S methodologies. Managed laboratory inventory to ensure that the laboratory runs effectively and with increased productivity.

• Executed the end-to-end analytical testing (sample preparation, instrument analysis, and data review) of samples. • Increased sample throughput and reduced turnaround times by more than 30% by identifying bottlenecks in the testing process.• Initiated change management activities to improve the quality, productivity, and safety of the testing process. • Performed daily calibration, preventative maintenance, and troubleshooting of analytical instruments. • Utilized statistical process control (SPC)to increase the quality of measurement processes. Use control charts to determine the stability and predictability of processes. • Used cause analysis tools to analyze non-conforming results and recommended corrective and preventative actions.• Collected and analyzed data in method validation efforts and independent studies aimed at process improvement, in collaboration with research and development department. • Reviewed and edited standard operating procedures to be approved by quality assurance department.• Trained laboratory analysts in instrument operation and data review. Trained two analysts a year on average.