Dikla Hertzog Twig Email & Phone Number

Israel

Promoting compassion and improving patient experience in Israeli healthcare:- Developing methodologies and practical tools - Raising awareness and impacting public policies for a more compassionate healthcare system- Training healthcare leadership and teams for enhanced human and compassion skills -------Elected to take part in "Hackaveret" - Israel's top.

Tel Aviv Area, Israel

• People partner:
• Providing HR guidance,consultation and executive coaching to managers and HR support to employees in R&D groups.
• Employee life cycle management.
• Strategic planning, change management and team development
• Building an offshore R&D center to facilitate rapid growth - taking part in selecting the location and GM, adjusting procedures, work processes and management approach to work in global teams, and building the local.
• Led the establishment of R&D center in Jerusalem as an execution of DEI strategy

Tel Aviv Area, Israel

• Establishing a new domain of the patient and human experience in Israel together with the leading healthcare organizations and leaders.
• Leading Patient and Employee experience strategy and execution resulting in 20% improvement of national patient satisfaction surveys.
• Professional management of dozens of patient experience managers (senior level leadership in hospitals across the country).
• Budget management of 3 million NIS and impact on projects of 10 millions focused on improving the human experience.
• Leading innovation programs and technologies to elevate patient and employee experience.
• Establishment of national training programs for thousands of medical staff in the field of patient & employee experience (E.R, surgery rooms, internal and geriatric department, etc.)

• Managed the learning and development department in the biggest local HMO (40K employees) including overseeing a multi million budget and leading a team of 5 professionals.
• Provided training programs to 10 thousands of employees, managers and medical teams. Experience collaborating and building relationships with business stakeholders and understanding business priorities and needs
• Implemented new learning strategies depending upon employees' skill levels.

• Building and maintaining candidate pipelines for various positions, for all levels of seniority.
• Conducting in-depth job interviews with candidates.
• Working together with the hiring managers to ensure an excellent candidate experience through the hiring process.

Leader, Educator, Facilitator, Consultant, Architect, And Ambassador Of Applied Compassion, Applied Compassion Training Ccare Leadership And

Applied Compassion Training | ACT The Center for Compassion and Altruism. Applied Compassion Training (ACT) is an 11-month deep dive into.

Master Of Arts - Ma, Organizational Leadership