I am an enthusiastic IT student with an outgoing personality who completed the bachelor’s degree and has intermediate knowledge in the field of networking, skilled in MySQL, HTML, Cisco Packet Tracer, Wireshark, AWS, and so on. I have a strong background in project management and customer relations. I have a passion to work with the team to uplift service standards for corporate business to ensure a consistent and professional deliverables. Moreover, I am extremely organized and got strong work ethics along with the excellent • Effective Communicator• Experienced in writing reports and E-mails.• Collaborator and flexible• Problem Solver and good at time managing. During my professional year internship, I analyzed and developed certain specific technical skills from the responsibilities or tasks given to me. I used SFIA framework and mySFIA tool for identifying and assessing my skill levels and improving my professional development in ICT industry. Customer support, network design, and data management are the three talents I determined in my work internship using the mySFIA skill set. • Customer Service support (CSMG): I have enabled level 4 in assisting clients at my workplace and providing them support whenever they need it. In my daily routine, receiving and handling customer requests for support and responding to a vast range of services are some of the tasks I am doing in my internship. • Network Design (NTDS): I have enabled level 2 of designing and supporting networks of various applications and performing network diagnoses for them at my workplace. Moreover, in a short span of time, I am definitely sure I would be able to crack level 4 in network field. • Data management (DATM): As I have worked on different databases at my workplace, I have reached level 2 of maintaining and arranging data. In my current role, I am collecting, using, and keeping data securely in a very efficient way. Therefore, my skill sets will allow me to exhibit my abilities in my job role and will allow me to work with full determination and professionalism.