Richard S. Email & Phone Number

Woodbridge, GB

Woodbridge, GB

London, GB

Strategic LeadershipResponsible for the Proposition Domain at XYB, overseeing product teams specialising in Accounts, Ledger, Payments, Payment Instruments, and Credit.Vision and StrategyDefine and drive the strategic vision for the domain while supporting product teams in shaping their individual strategies and roadmaps.Accountability for DeliveryEnsure.

London, GB

Driving the next generation of coreless banking by setting the strategy and vision for the Cards and Payments product teams.Focused on innovating and transforming payments, delivering seamless and scalable solutions that empower customers and drive business growth. My role involves strategic leadership, team enablement, and execution, ensuring we remain at.

London, London, GB

Driving Vision and StrategySpearheaded the Payments and Open Banking domains at Monese, with full ownership of vision, strategy, roadmapping, and delivery. Oversaw mobile journeys, inbound/outbound payments (including FX remittances), internal transfers, direct debits, recurring payments, cash/card/bank top-ups, and partner integrations, ensuring impactful.

London, GB

Driving Customer-Centric Digital TransformationCustomer Service Transformation (CST) was established to deliver ‘voice of the customer’-led improvements across Metro Bank’s digital channels, focusing on reducing support calls and enhancing the customer experience.Streamlining Card ActivationDesigned and built a Card Activation journey within the mobile.

London, England, GB

• Ledger first BaaS set of cloud API allowing digitally native propositions to set up and scale at speed.
• Influenced the initial product vision and strategy, set expectations and managed internal and client stakeholders through the presention of progress updates and communicating next steps at the company wide weekly.
• Allowed early integration into key back end systems of our key partner, a large Norwegian bank, by building a roadmap with a focus on designing, documenting and building the key technical infrastructure, standards and.

London, GB

Delivering a Competitive Digital Banking AppLed key initiatives for HSBC’s retail banking mobile app, designed to compete with digital challengers by offering account aggregation, spending analytics, and intelligent insights to help customers manage their money effectively.Driving Customer Adoption Through InnovationPlayed a pivotal role in achieving.

London, GB

Transforming Digital Payments for Global CustomersLed key initiatives within HSBC’s £25m Digital Payments Transformation programme, replacing the HSBC.net online payments experience for 130,000+ customers across Business, Commercial, Corporate, and Global Banking in 52 countries.Reducing Support Costs Through New Payment JourneysDelivered new payment.

London, GB

Driving Digital Transformation in Corporate BankingContributed to HSBC’s corporate banking innovation team, focused on improving offerings through digital transformation and the adoption of agile delivery principles across commercial and business banking.Scaling the Digital Transformation ProgrammePlayed a key role in scaling the programme from 30 to 200.

London, GB

Part of a large Business Analyst function supporting their FX, Gas and Power Trading areas.

Singapore, Singapore, SG

Working in Geneva capturing and documenting the required TO BE state and all critical IT requirements for a proposed end to end metal concentrates trading platform.

Zurich, CH

Working in a cross asset technology team designing & developing a trading web portal for both internal and external clients. The first phase was focused on FX trade execution, research and analytical services.

Charlotte, NC, US

Supporting the bespoke commodities ETRM, supporting power, gas and emissions across EMEA and Pac Rim across front, middle & back office.

Edinburgh, Scotland, GB

Designing, developing & supporting.NET WinForm and ASP.NET Web solutions for the FX PB Sales & Middle Office Teams.

Frankfurt Am Main, Hessen, DE

Delivering web solutions for front and middle office using Visual Basic, ASP and.NET Technologies.

London, London, GB

Tambon Mitraphab, Muak Lek, Saraburi, TH

Bsc(Hons), Computer Science

Certpay, Payments

Thepowermba, Mba, Business Strategy, Entrepreneurship, Innovation & Digital Transformation