Help Desk Administrator
Current• To provide a professional and flexible helpdesk and administration support service• To work as part of the helpdesk team receiving calls, emails, raising purchase orders, logging service requests on the FM work management system, booking resources and responding to queries• To report back to the end user/customer on the progress of jobs they have requested• To ensure delivery of consistently high standards of customer service, presenting a professional and polite image to all… Show more • To provide a professional and flexible helpdesk and administration support service• To work as part of the helpdesk team receiving calls, emails, raising purchase orders, logging service requests on the FM work management system, booking resources and responding to queries• To report back to the end user/customer on the progress of jobs they have requested• To ensure delivery of consistently high standards of customer service, presenting a professional and polite image to all customers Show less