Dilaila Rocillon
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Dilaila Rocillon Email & Phone Number

Helpdesk Administrator at Bouygues Energies and Services at Bouygues Energies & Services
Location: Cambridge, England, United Kingdom 11 work roles 3 schools
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Role
Helpdesk Administrator at Bouygues Energies and Services
Location
Cambridge, England, United Kingdom
Company size

Who is Dilaila Rocillon? Overview

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Quick answer

Dilaila Rocillon is listed as Helpdesk Administrator at Bouygues Energies and Services at Bouygues Energies & Services, a with 5295 employees, based in Cambridge, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Dilaila Rocillon.

Dilaila Rocillon previously worked as Help Desk Administrator at Bouygues Energies & Services and Bookings administrator at Nuffield Health. Dilaila Rocillon holds Hnd Airline And Airport Management, Aviation Industry from University Of West London.

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Email format at Bouygues Energies & Services

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Bouygues Energies & Services

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Profile bio

About Dilaila Rocillon

A confident and highly organised administrative professional with experience in busy office and reception environments, adaptable and learning processes applicable to in-house operations, consistently impressing employers which has resulted in fast-track advancement to more senior positions. Recognised as a strong team player who enjoys working with people from a diverse range of backgrounds and takes time to get to know colleagues’ in order to improve relationships and team performance. Passionate about professional development and always eager to undertake further training to enhance professional capabilities.

Current workplace

Dilaila Rocillon's current company

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Bouygues Energies & Services
Bouygues Energies & Services
Helpdesk Administrator at Bouygues Energies and Services
france
Employees
5295
AeroLeads page
11 roles

Dilaila Rocillon work experience

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Help Desk Administrator

Current

Cambridge, England, United Kingdom

• To provide a professional and flexible helpdesk and administration support service• To work as part of the helpdesk team receiving calls, emails, raising purchase orders, logging service requests on the FM work management system, booking resources and responding to queries• To report back to the end user/customer on the progress of jobs they have requested• To ensure delivery of consistently high standards of customer service, presenting a professional and polite image to all… Show more • To provide a professional and flexible helpdesk and administration support service• To work as part of the helpdesk team receiving calls, emails, raising purchase orders, logging service requests on the FM work management system, booking resources and responding to queries• To report back to the end user/customer on the progress of jobs they have requested• To ensure delivery of consistently high standards of customer service, presenting a professional and polite image to all customers Show less

Jun 2022 - Present

Bookings Administrator

Cambridgeshire, England, United Kingdom

•Obtaining relevant information for the patient from consultant or NHS board•Liaising between consultant and patient to book both theatre time, pre op and Covid swabs•Administer and process all documentation within agreed specified timescales •Manage all patient queries.

Jul 2021 - May 2022

Assistant Manager

Castela Cleaners Ltd

Cambridgeshire, England, United Kingdom

• Administered all aspects of general housekeeping, organisation, and deep cleaning of private homes.• Performed general household cleaning and maintenance while homeowner travels. • Able to understand and follow instructions, a track record of completing all assigned cleaning tasks on time proficient in maintaining optimal service standards.• Training and developing housekeeping staff• Maintained a monthly supply list to keep a record of inventory

Apr 2020 - Jul 2021

Receptionist

Cambridgeshire, England, United Kingdom

•Greet all guests and assist them with check-in and check-out•Maintain a positive attitude and friendly demeanour •Respond to all guest questions and requests•Manage guest bookings and reservations

Feb 2019 - Sep 2019

Flight Attendant

Doha, Qatar

•Providing high levels of customer service while engaging with customers and delivering safety presentations•Liaising with colleagues to ensure the smooth running of the cabin•Performing First Aid on passengers in emergency situations•Complying with food safety standards while serving food and beverages to passengers.

Oct 2016 - Nov 2018

Receptionist

Cambridge, United Kingdom

•Receive incoming calls, greet clients and visitors •Type and format various documents (invoices, letters, charts)•Coordinate catering services for meetings, including the reservation of meeting rooms when required •Perform various related administrative tasks

Jun 2016 - Oct 2016

Babysitter

Private Family

Cambridge, England, United Kingdom

• Care for young children aged between 2 and 6 (of two families) during parents’ evening absences • Ensure children are bathed, fed, and in bed prior to parents’ return • Create innovative and educational games using arts and crafts, play with children and read bedtime stories, improving children’s interest in reading and storytelling. • Clean and organise the house, minimising parents’ clean up times.

Feb 2016 - Jun 2016

Receptionist

Cambridge Central

•Greet all guests and assist them with check-in and check-out•Maintain a positive attitude and friendly demeanour•Respond to all guest questions and requests •Manage guest bookings and reservations

Mar 2013 - Jan 2016

Waitress

Cambridge

•Greeting guests, taking orders and serving food and beverage to guests•Care about customer satisfaction and deliver the optimal client service experience•Serving guests in a friendly, welcoming and efficient manner while maintaining a clean and safe work environment•Help answer questions and make suggestions regarding food and beverage choice and related items

Jul 2011 - Dec 2012

Front Desk Receptionist

London Heathrow

•Greet all guests and assist them with check-in and check-out•Maintain a positive attitude and friendly demeanour •Respond to all guest questions and requests •Manage guest bookings and reservations

Sep 2010 - Nov 2010
Team & coworkers

Colleagues at Bouygues Energies & Services

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3 education records

Dilaila Rocillon education

Btec National Certificate In Travel And Tourism, Travel And Tourism

Cambridge Regional College

Gnvq Intermediate In Travel And Tourism, Travel And Tourism

Worcester College Of Technology
FAQ

Frequently asked questions about Dilaila Rocillon

Quick answers generated from the profile data available on this page.

What company does Dilaila Rocillon work for?

Dilaila Rocillon works for Bouygues Energies & Services.

What is Dilaila Rocillon's role at Bouygues Energies & Services?

Dilaila Rocillon is listed as Helpdesk Administrator at Bouygues Energies and Services at Bouygues Energies & Services.

Where is Dilaila Rocillon based?

Dilaila Rocillon is based in Cambridge, England, United Kingdom while working with Bouygues Energies & Services.

What companies has Dilaila Rocillon worked for?

Dilaila Rocillon has worked for Bouygues Energies & Services, Nuffield Health, Castela Cleaners Ltd, Travelodge Hotels Limited, and Qatar Airways.

Who are Dilaila Rocillon's colleagues at Bouygues Energies & Services?

Dilaila Rocillon's colleagues at Bouygues Energies & Services include Paul Cocksedge, Ajjarr Jamal, Cristiano Jardim, Alan Staley, and Gaelle Allaeys.

How can I contact Dilaila Rocillon?

You can use AeroLeads to view verified contact signals for Dilaila Rocillon at Bouygues Energies & Services, including work email, phone, and LinkedIn data when available.

What schools did Dilaila Rocillon attend?

Dilaila Rocillon holds Hnd Airline And Airport Management, Aviation Industry from University Of West London.

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