Dilan Ceviz Email & Phone Number

İstanbul, Türkiye

Istanbul, Turkey

•Offering help through live chat, processing emails, and issuing invoices at Spain Market.•Working together with the Global Customer Care Manager team to find customer- friendly solutions.•Taking care of high-priority requests (tutor search, organization, booking). •Organizing tutoring sessions and ensure that they run smoothly.

Beykoz, Istanbul, Turkey

Planning and organizing activities and events:• Developing and implementing a comprehensive communication plan for corporate events and activities.• Collaborating with cross-functional teams to determine objectives, themes, and target audience for each event.Communicating with international parents and students:• Identifying and understanding the specific communication needs of international parents and students.• Developing targeted communication strategies to effectively engage and inform international stakeholders.• Using appropriate channels, such as email, newsletters, social media, and website, to communicate relevant information.• Providing timely and accurate responses to inquiries and concerns from international parents and students.Researching various activities for parents:• Conducting market research and gathering insights on the interests, preferences, and needs of parents.• Identifying and evaluating various activities and programs that could benefit parents.• Turkish Speaking Club, Multicultural Cooking Club, Family Companion Program, and other workshops.• Collaborating with internal teams to develop new initiatives or improve existing ones.• Collecting feedback from parents to assess the effectiveness and satisfaction of activities.• Monitoring and evaluating the impact of activities on parent engagement and satisfaction by coonducting surveys.

Istanbul, Turkey

•Analyzing and reporting planned training programs weekly/monthly•Planning and organizing upcoming training programs according to target•Researching markets on education and preparing S.W.OT. Analysis for upcoming events.•Translating official documents in both languages: English, Turkish•Verbal and oral communications Skills•Managing translation process and assesting responsibilities•Producing text in both languages, English, Turkish

Istanbul, Turkey

•Translating official documents in both languages: English, Turkish•Observing translated documents and giving a revise if needed.•Written translation on accreditation process

Bachelor'S Degree, English Language And Literature, General

Lisans Derecesi, Arabic Language And Literature

Associate'S Degree, Applied English And Translation, 3.25/4

Activities and Societies: Geleceğin Bilimi, Farabi Talks