Dilan Ramos Email & Phone Number

* WordPress Support and Customization: provided ongoing support and maintenance for websites built with Cornerstone page builder. This involved redesigning existing websites to improve user experience and performance, integrating custom styles, and developing tailored code solutions to meet specific client needs.* Shopify Website Development and.

* Shopify web support by incorporating custom HTML, CSS, and JavaScript, addressing display and functionalities challenges to enhance UX.* Redesigned websites based on Adobe XD or Miro prototypes, ensuring they meet contemporary and functional standards through precise coding.* WordPress support and maintenance for websites made with Custom PHP themes and.

* Flawless coding based on Figma or Adobe XD, redesigned websites to meet modern and functional standards.* Worked with most popular web builders such as Elementor, Divi, Avada, Beaver builder, and different plugins.* Integrating custom HTML, CSS styles, and JavaScript/jQuery to enhance user experiences. * Structured approach through Agile Scrum.

Monitoring and analysis of SEO strategies to improve ecommerce site's performance.Research local market opportunities, such as traffic, rankings, conversions and off-page marketing initiatives.Identify, execute and report on on-site optimization opportunities.

Brand's website management and updates for Argentina, Paraguay and Uruguay. Creation and correction of pages, product registration, report analysis. UX revision of created pages by other teams. Pixel and tracking code implementation.

Leader of New Hires team and Chat team. Monitoring personal development of each agent, coaching, strategies to reach the project metrics.

Google Ads platforms and project trainer. Organization of new hires onboarding as well as monitoring their metrics during product adaptation. Additional and advance training planning.

Subject Matter Expert at Google Ads, Google Analytics, Google Merchant Center and Google Tag Manager. Internal help desk support for Google online specialists in order to solve doubts about product and be able to deliver a correct support to clients.

Help desk assistant to resolve inquiries and complaints by phone, email and chat for Ads platforms in LATAM market, Analytics, Partners, Merchant Center, Tag Manager, optimization program and marketing strategy for GMS, HV and Pinnacle accounts.