• Operating different social media networks for media marketing to the best of my ability.• Creating content for social media to achieve set targets called missions to support product sales.• Individually learning and exploring different techniques and tools for social media marketing.• Completed 305 mission jobs as Brand Ambassador between two brands (CraftdLondon & Vodich).

• Selecting the best and good quality products for online customer to the best of my ability. • Operating devices efficiently to reach and achieve set targets.• Managing item destination and product information for rapid service.• Handling items in whilst practicing health and safety procedures alongside security items.• Performing as a team player to support colleagues and help overcome any obstacles.• Multitasking and prioritising customer service and professionalism to in-store customers.

• Supporting employees and leading my team to fulfil daily sales targets. • Successfully handling multiple customers with expectations of keeping high standards of service.• Kindly approaching customers for support and navigating them to the departments.• Providing great customer service and my expertise on extensive information to match needs and requirements of customers.• Communicating with customers and staff to the best of my ability to avoid any misleading information of products or services.• Acting as a team player and leader to support, perform and complete tasks to keep up with store conversion targets.• Offering one to one customer service and product suggestions for high end clients.• Keeping rapid and resourceful knowledge upon stock levels to allow further decision making.• Providing problem solving customer experience to resolve complaints and satisfying the needs of customers.• Providing an efficient checkout experience for customer to keep up with consistency in providing the finest service.• Productively answering calls and dealing with large order enquiries to the best of my ability.