★ Over my 9-year career, including 2.5 years in Dubai, UAE, I have developed a strong foundation in IT operations, with specialized skills in 5G infrastructure, systems design, and implementation, as well as network support and administration. My technical expertise spans IT security and risk management, complemented by a proficiency in IT Management, IT Service Management (ITSM), and ITIL frameworks.Additionally, my background includes Business Analysis and managing Enterprise Resource Planning (ERP) systems. I have successfully led IT teams, achieving a 30% reduction in network issues over 12 months. Through developing and implementing streamlined IT processes, I have significantly enhanced organizational productivity.★ My communication skills and team management abilities are exceptional. Leveraging technical expertise, I oversee seamless enterprise network systems delivery and possess a deep grasp of network and systems architecture. In times of business disruption, I am equipped to swiftly resolve critical issues and minimize user impact. Additionally, I contribute to strategy development and the establishment of data and network security standards aligned with organizational policies.★ My extensive experience includes working with Microsoft Products, CISCO, Mikrotik, HP & Dell Servers, ReadyNAS, Ruckus, Unifi, WatchGuard, Palo Alto, Brocade Switches, Ruckus Zone Director & Smart Zone 100, SonicWall, and FortiGate.★ An engaging and knowledgeable public speaker, With a passion for innovation and technology, they delve into topics such as the AI revolution, 5G technology, and IoT. I deliver engaging and thought-provoking presentations that captivate and inspire. With a knack for simplifying complex concepts and a passion for sharing knowledge, I aim to empower audiences to navigate the ever-evolving landscape of technology with confidence and insight.