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Dilawar Syed Email & Phone Number
Faculty
at
Texas McCombs School of Business
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✓ Verified Jul 2026
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Dilawar Syed is listed as Faculty at Texas McCombs School of Business, based in United States. AeroLeads shows a matched LinkedIn profile for Dilawar Syed.
Dilawar Syed previously worked as Deputy Administrator at U.S. Small Business Administration and Special Representative for Commercial & Business Affairs at U.S. Department Of State. Dilawar Syed holds Mba from The Wharton School.
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Texas McCombs School of Business
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About Dilawar Syed
Dilawar was confirmed as SBA Deputy Administrator by the U.S. Senate in a bipartisan vote. As second senior-most official of the cabinet agency, Dilawar implemented the Biden Administration's priorities for the nation’s small businesses by ensuring equitable SBA financing ($56B in 2024), government contracts ($168B in 2023), and entrepreneurship programs across the country. Dilawar helped lead disaster response and recovery in the aftermath of Hurricanes Helene and Milton in the southeast, Frances Scott Key Bridge collapse in Baltimore MD, and wildfires in Maui, HI. Prior to joining SBA, Dilawar championed American businesses as Special Representative for Commercial & Business Affairs at the State Department. As the top commercial diplomat, Dilawar advocated for U.S. companies to compete and win abroad and ensure U.S. strategic competitiveness. He mobilized U.S. private sector to support Ukraine in the wake of Russia's invasion, advocated for commercial deals in strategic sectors such as energy, aviation and defense, and advanced tech, and pushed for better business environments in 24 bilateral visits across the globe.Before joining the Biden Administration, Dilawar was CEO at Lumiata, a Khosla Ventures- and BlueCross Blue Shields-backed AI company focused on reducing healthcare costs and improving patient outcomes. Previously, Dilawar was President at Freshworks. He founded the software company's North America business overseeing sales and marketing, customer success, and partnerships. Freshworks went public in 2021. Earlier in his career, Dilawar oversaw business operations at Yahoo!'s Platform & Infrastructure Division and was a product manager at Siebel Systems and SAP. Throughout his career, Dilawar has driven civic efforts at the federal, state, and local level focusing on economic growth and entrepreneurship. As the founding Chair of the California Entrepreneurship Task Force with Governor Newsom’s Office of Business and Economic Development, Dilawar promoted inclusive entrepreneurship bridging coastal regions with the state's rural heartland. He served on President Obama's White House Commission on Asian Americans and Pacific Islanders (AAPIs) and led the administration’s engagement with small businesses after the passage of the American Recovery and Reinvestment Act of 2009.
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10 roles
Dilawar Syed work experience
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Deputy Administrator
CurrentImplemented President Biden’s priorities for small businesses by ensuring equitable SBA financing ($56B in 2024), government contracts ($168B in 2023), and entrepreneurship programs across the country. Oversaw the agency’s management functions– operations, finance, risk management, technology, and HR. With an annual budget of $1B, SBA employs more than 4000 civil servants nationwide.Drove awareness of SBA’s programs in the under-served communities and rural regions in partnership with SBA resource partners and members of Congress. Helped lead disaster response and recovery in the aftermath of Hurricanes Helene and Milton in the southeast U.S., Frances Scott Key Bridge collapse in Baltimore, MD, and wildfires in Maui, HI.
Jul 2023 - Present
Special Representative For Commercial & Business Affairs
Advocated for American companies and innovators to ensure U.S. competitiveness. Drove commercial diplomacy as the State Department’s top U.S. commercial diplomat in partnership with 200+ U.S. embassies across the globe.Advanced $89B worth of commercial deals in 2022-23. Advocated for reforms and better investment climate for U.S. investors during visits to 24 countries and at multilateral forums such as APEC and the Africa Leaders Summit.Mobilized U.S. private sector to support the people of Ukraine in the wake of Russia’s invasion.
Feb 2022 - Jul 2023
President & Ceo
Led the company’s growth as a leader in AI for healthcare. Backed by leading healthcare and technology investors (Khosla, BCBS, Sandbox), Lumiata built predictive analytics for managing health costs and risk using machine learning models powered by healthcare data and clinical knowledge. Acquired by Somatus.
Apr 2018 - Aug 2021
President
Freshworks is a market leader in customer engagement software with 200K+ customers worldwide. Backed by Tiger Global, Accel, Google Capital and Sequoia, the company has raised $400MM in funding. Dilawar founded Freshworks operations in North America and architected the company's up-market business managing sales, customer success, marketing, and partnerships. Under his leadership, Freshworks built a global customer engagement model that has powered its phenomenal growth, struck strategic partnerships with Google, AWS, Microsoft, and Box amongst others, and guided the multi-geo company's culture in its formative years.
Jan 2014 - Apr 2018
President & Ceo
Yonja
Emerging markets social media company. Backed by Tiger Global, the company operated social networking, e-commerce, and online recruiting brands in Turkey. Splitting time between Silicon Valley and Istanbul, re-engineered the company driving expansion into new products beyond the company's core social business.
Mar 2009 - Apr 2014
Senior Director, Platform Strategy & Operations
Yahoo! Platform Division developed and scaled shared technologies and web services for Yahoo! properties globally. In this divisional business operations role, managed strategy, infrastructure, and partnerships for Yahoo!'s platform products. Drove platform adoption across the Yahoo! network, with publishers and developers. Developed commercial models for Yahoo! open platforms and helped build the developer ecosystem.
Aug 2006 - Dec 2008
Senior Product Manager [Siebel Systems]
Launched Universal Application Network (UAN), Siebel's first integration platform for Telco, Media and Utilities. Grew UAN to $25MM in license revenues for the Telco & Media vertical. As a member of the founding team for UAN, drove multiple product releases from inception to GA; drove product marketing; and enabled sales and services teams worldwide. Awarded Chairman's Circle.
Oct 2002 - Oct 2005
Senior Consultant
Jun 1998 - Jun 2000
Senior Consultant
Jan 1996 - Jun 1998
2 education records
Dilawar Syed education
Mba
The Wharton School
Ba, Economics, Computer Science
The University Of Texas At Austin
FAQ
Frequently asked questions about Dilawar Syed
Quick answers generated from the profile data available on this page.
What company does Dilawar Syed work for?
Dilawar Syed works for Texas McCombs School of Business.
What is Dilawar Syed's role at Texas McCombs School of Business?
Dilawar Syed is listed as Faculty at Texas McCombs School of Business.
Where is Dilawar Syed based?
Dilawar Syed is based in United States while working with Texas McCombs School of Business.
What companies has Dilawar Syed worked for?
Dilawar Syed has worked for Texas Mccombs School Of Business, U.S. Small Business Administration, U.S. Department Of State, Lumiata, and Freshworks.
How can I contact Dilawar Syed?
You can use AeroLeads to view verified contact signals for Dilawar Syed at Texas McCombs School of Business, including work email, phone, and LinkedIn data when available.
What schools did Dilawar Syed attend?
Dilawar Syed holds Mba from The Wharton School.
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