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Dilbagh Singh Email & Phone Number
Budget Specialist
at
Probity Medical Research Inc. (PMR)
LinkedIn matched
✓ Verified May 2026
2 data sources
Profile completeness 86%
Current company
Role
Budget Specialist
Location
Kitchener, Ontario, Canada
Company size
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Quick answer
Dilbagh Singh is listed as Budget Specialist at Probity Medical Research Inc. (PMR), a company with 89 employees, based in Kitchener, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Dilbagh Singh.
Dilbagh Singh previously worked as Operations at Instacart and Intern at Freshco, Ltd..
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Probity Medical Research Inc. (PMR)
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Profile bio
About Dilbagh Singh
Hey there! I’m Dilbagh, a Supply Chain enthusiast with a knack for Growth, Strategy, Customer Experience, and Training — and a self-proclaimed PhD holder in pizza eating! 🍕Over the past 8+ years, I've been diving into diverse roles, wearing multiple hats, and turning challenges into opportunities. Here’s a snapshot of what I bring to the table:Supply Chain & Operations:I thrive on streamlining processes and driving efficiency. From launching a food delivery business in 50 cities across India to managing inventory accuracy with rigorous cycle counts, I’ve made it my mission to turn chaos into order. At Zomato, I handled everything from lead identification and partner recruitment to optimizing logistics, ensuring that things run smoothly and customers get what they need, when they need it.Growth & Strategy: I love building strategies that scale. Whether it’s expanding buyer acquisition programs at Hyperpure or crafting sales and marketing plans to fuel growth, I focus on the details while keeping an eye on the big picture. I’ve also honed my skills in competitive benchmarking and market research to drive informed decision-making.Customer Experience & Training: Enhancing customer experience is my jam! I’ve revamped support ticketing processes, trained teams on best practices, and collaborated closely with cross-functional teams to create seamless customer journeys. At the end of the day, happy customers make a successful business.Collaboration & Leadership: I believe great things happen when people work together. I’ve led training sessions, coached new hires, and fostered a culture of continuous improvement. I’m all about bringing people together to achieve common goals and celebrating every win, big or small.Currently, I’m rolling with the Operations team at Instacart, where I’m diving deep into logistics, optimizing processes, and ensuring everything runs like clockwork. It’s all about making things happen, and I’m here for it!Cheers to new challenges, great teams, and making magic happen! 🚀
Listed skills include Data Analysis, Project Management, Data Collection, Research, and 1 others.
Current workplace
Dilbagh Singh's current company
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Probity Medical Research Inc. (Pmr)
14 roles
Dilbagh Singh work experience
A career timeline built from the work history available for this profile.
Operations
Current
Sep 2024 - Present
Intern
Current
Sep 2023 - Present
Program Manager
Sep 2022 - Aug 2023
Program Manager
Jan 2022 - Sep 2022
Nodal Head
Aug 2021 - Jan 2022
City Operations Head
Aug 2020 - Aug 2021
Cluster Head
- Launched online ordering in 10 cities and handled their operations
- Responsible for managing operations of 5 cities of Rajasthan
- Managed a team of 10 people and assigned tasks to them to handle daily operations
- Managed a fleet of 600+ Delivery Partners cumulative in all cities
- Identified various operations related business challenges in different markets and devised strategies for solving that
- Revitalized operations in Tier 4 cities
May 2019 - Aug 2021
Assistant Manager
- Handled the launch of Zomato in cities- Alwar and Ajmer
- Hired ~2000 delivery partners
- Developing scalable processes for partner on-boarding, training, quality & fraud control and managing payments
- Running retention programs for Riders in a cost-effective manner
- Mentoring other City POCs for carrying out smooth operations
Nov 2018 - Apr 2019
Team Lead
- Managed a team of 60 associates and ensured their operational metrics were inline with the process requirements
- Was responsible for weekly-payouts queries of delivery partners across PAN India
- Responsible for day to day work management of activities on the operational front
- Oversee internal and external escalations from delivery partners, and other stakeholders and ensure timely resolutions
- Develop timely feedback mechanisms and conduct training to ensure the team maintains a high level of quality and efficiency
- Conduct regular one-on-ones with the team to understand personal growth paths and help the team to pave the path for prospective roles within and outside the team according to their skill set
May 2018 - Oct 2018
Senior Trainer
- Handling the complete training process of the CD team
- Training of new joiners on the complete process of chats
- Worked on improving the associates efficiency and quality on a regular basis by arranging several training sessions
- Making various reports related to training and improving the training material
- Working to improve the overall quality of the team along with their Tls
- Have set-up 3 new centers by training ~40 batches consisting of 20 people/batch
May 2017 - Apr 2018
Associate
- Help merchants improve service quality by relaying feedback and escalating performance issues
- Engaged with users & merchants on various social media platforms to remove roadblocks and foster communication in India, UAE and Lebanon
- Ensured the database is segmented effectively for targeted marketing activities(Efficiency)
- Quality check of the executives to ensure that a better customer service team is built for the customers
- Mentoring the new executives and assigning them tasks(People Management)
- Managing the team being a shadow TL and working on improving the team’s efficiency and overall quality
Sep 2016 - Apr 2017
Jun 2015 - Aug 2015
Intern
Airport Authority Of India
Jun 2014 - Jul 2014
FAQ
Frequently asked questions about Dilbagh Singh
Quick answers generated from the profile data available on this page.
What company does Dilbagh Singh work for?
Dilbagh Singh works for Probity Medical Research Inc. (PMR).
What is Dilbagh Singh's role at Probity Medical Research Inc. (PMR)?
Dilbagh Singh is listed as Budget Specialist at Probity Medical Research Inc. (PMR).
Where is Dilbagh Singh based?
Dilbagh Singh is based in Kitchener, Ontario, Canada while working with Probity Medical Research Inc. (PMR).
What companies has Dilbagh Singh worked for?
Dilbagh Singh has worked for Probity Medical Research Inc. (Pmr), Instacart, Freshco, Ltd., Hyperpure By Zomato, and Zomato.
How can I contact Dilbagh Singh?
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What skills is Dilbagh Singh known for?
Dilbagh Singh is listed with skills including Data Analysis, Project Management, Data Collection, Research, and New City Launches.
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