Dileep Balakrishnan Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Review and reconcile daily transactions of assigned mutual funds-Analyze daily cash flow activities, reconcile assets and cash balances, maintain a balanced cash account-Review security prices for accuracy, checking for correct Security IDs and settlement amounts; ensure share prices after corporate actions are properly reflected-Data enter all capital.

Toronto, Ontario, Canada

• Responsible for daily administrative functions related to client account servicing of registered and investment products.
• Providing high-quality service to external and internal customers. Performing account management and servicing activities for client accounts in both English and French. Interpreting and analyzing documentation for the.
• Creating effortless experiences for our clients. Providing support to internal departments and external clients for all client requests received. Applying business knowledge and encourage client focus mindset.
• Identifying opportunities for change and optimization in a collaborative manner. Collaboration with internal business partners to continuously improve business processes.

Chennai Area, India

• Tracked all daily activity to comprise the net asset value of mutual funds of various investment strategies, ensuring the accuracy of funds' trades, cash transactions, corporate actions, and verified securities' prices.
• Prepared and delivered specific client requests such as daily net asset value impact of late trades and reconciliation of portfolio holdings, helping division to surpass Net Asset Value accuracy goal of 99.90%.
• Performed Net Asset Value calculation daily and reconciliation of derivatives such as forward, futures, options, and swaps for daily and monthly funds.
• Communicated with external and internal clients to resolve discrepancies with transfer agent's and custodian records
• Analyzed expenses, revenues, bank statements, journal and ledger entries of clients and assisted auditors for periodic reports.
• Researched and resolved client issues on time, which resulted in the development and maintenance of strong, trusting relationships.

Post Graduate Certificate, Project Management

Activities and Societies: Project Planning and scheduling, Cost Management. Risk Management

Graduate Certificate, Marketing/Marketing Management, General

Activities and Societies: Digital Marketing, Search Engine Optimisation, online content management

Master Of Business Administration - Mba, Finance, General

MBA

Bachelor Of Science (Bsc), Computer Science