Dileep Dixit Email & Phone Number

Netmeds Jaipur, Rajasthan, India

Netmeds Jaipur

•Orchestrated and steered the end-to-end SCM operations of DC Hubs, ensuring seamless order fulfilment for associated Reliance Smart Points, Pharmacy retailers, and Netmeds B2C customers .•Streamlined and governed the entire distribution and order management process, optimizing PM reordering, logistics operations, and goods inward from Pan India suppliers to meet B2C and B2B consumer demands promptly and cost-effectively. •Spearheaded the fulfilment of orders for 110 Reliance Smart Points in North India and Pharmacy Retail counters in Rajasthan, maintaining an exceptional 98% On-Time-In-Full (OTIF) delivery performance. •Upheld and sustained a remarkable 98% OTIF level for Reliance Smart Points in North India and pharma stores, ensuring high customer satisfaction.•Evaluated and assessed the individual and team performances of 3PL Associates partners on a monthly basis, driving accountability and continuous improvement.•Took charge of the Cost center of North India DCs operations, maximizing revenue generation and financial performance. •Ensured compliant disposal of scrap, adhering to all legal and regulatory requirements.• Held accountability for customer claim settlement within a swift 72-hour timeframe, resolving issues promptly to maintain high customer satisfaction.• Led and managed a diverse team of 185 resources, fostering a culture of excellence, and driving exceptional performance on a daily, weekly, and monthly basis.• Implemented statistical models for resource allocation, resulting in a 10% improvement in forecast accuracy.• Identified excess inventory & collaborated with sales management to develop a sales plan, reducing total inventory costs by 6%.

New Delhi Area, India

 Responsible for development of strategies, vendor identification, channel partners, stockist to strengthen Supply chain effectiveness. Direct and coordinate Pan India Supply chain operations of 18 CFA engaged in managing the complete, Distribution, Logistics, Warehouse functions, ensuring flow of goods from Plants to Stockist, all over India in an efficient, cost effective way to meet consumer demands with minimum interruptions to service. Plans & leads all the activities of the major functional areas, namely: warehouse operations and materials, distribution, inventory planning and control. Vendor development. Direct, coordinate, assign, monitor and review the duties of 18 members team engaged in supply chain operation of company. Builds and maintains business intelligence processes, SOP to support end to end Supply planning. Develop supply chain project with the objective to successfully launch of new division/new products. Reduce the supply chain costs by reducing Inter Branch transfers & Inventory control and ensuring smooth flow of supply Optimize resource allocation by using statistical models to forecast future demand. that improved forecast accuracy by 10%. Identified excess inventory and developed a sales plan jointly with the Sales management to sell that inventory and thus reducing the total inventory costs by 6%. Reduced days of inventory 40% over 1 years. Success attributed to improved controls, leveraging the ERP (Base E-12) system; and implementing a new S&OP process Decreased 53 % transit time of shipments with innovative route optimization. Reduce 47 % Turn Around time (TAT) of order supply from warehouse to Stockists.

New Delhi Area, India

• Responsible for Integrated Planning for Supply Chain Network, to deliver on Market Customer Service Levels and opportunity realization..• Determine Agreed Supply Plan catering to market requirement and site recovery.• Weekly Coordination with Demand Planner for identifying and escalating issues in supply chain if any• Present to for the senior management's review risk and opportunities along with cost/benefit details• Responsible for month end inventory closing.• Plan Vs Actual analysis.• Plan, develop, organize, direct, manage and evaluate the personnel, operations and budget of an organization’s supply chain or a supply chain services.• Lead and manage production planning, customer service, inventory control, CFA appoint & administration, forecasting, warehousing, transportation and other areas are required.• Strengthening supply chain processes & systems for consistent, superior customer service at least cost and inventory.• Operations planning & management; Evaluate key value drivers for cost, revenue and margin optimization.Leading consolidation of Logistics operations across multiple businesses of Multani India.• Managing Third Party Manufacturing.• Negotiate freight rates across the country and set up tracking mechanisms.• Developed strong relationships with the client senior management.Defined dealer stocking policy for optimum inventory, and faster cash-to-cash cycle• Re-engineered the transportation system,• Demand Planning: Consensus forecast for 3-month horizon based on analysis of past sales trend, plans for the year etc.• Making of average/weekly production plan basis forecasting and timely initiation of changes in production/dispatch plans.• Primary Secondary Plan Validation and Two month Estimate deviation on plan.

Haridwar Area, India

• Define department strategies, goals and objectives and ensure communication to management. • Plan, develop and implement Best Business Practices for the Logistics operations and ensure adherence to Company’s Policies and processes. • Direct and coordinated activities of 15 subordinates engaged in managing the complete Logistics, Warehousing, Distribution Management function, ensuring flow of goods from Plants to Dealers, all over India in an efficient, cost effective way to meet consumer demands with minimum interruptions to service. • Plans & leads all the activities of the major functional areas, namely: warehouse operations and materials distribution, inventory planning and control. • Evaluate procedures & processes and provide recommendations for improvements to operations as well as manage exceptions that occur in the supply chain. • Develop and direct programs to ensure the efficient and cost effective operation and utilization of the facility.• Managing the entire operations of Warehouses of two Plants.• Managing Inbound & Outbound Logistics of two plants.• Prepares and presents to Management the Logistics Report.• Reviews and approves the Material Consumption Report.• Formulates and ensures effective implementation of the guidelines on weekly, quarterly, and year-end inventory count of inventory items in all warehouses and store rooms. Ascertains that all inventory variances are properly accounted for.

Noida Area, India

• Monitored warehouse task & check of statements before distribution.• Prepare reports on material movements and other logistic issues.• Client Follow-Up / Client Visits.• Supervise and coordinated loading and unloading of shipments.• Ensure quality control for Inbound and outbound shipments.• Coordinate returns for damaged products.• Maintain inventory count of all products.• To deliver timely and accurate information to each and every participant with ensuring proper documentation and follow ups to maintain client satisfaction.• Periodic reporting and interaction with the middle and the senior management of the Organization for the performance evaluation and feedback.• Prepare and deliver sales presentations to new customers to sell Express cargo services and warehousing as well as 3PL Service solutions.• Visit corporate clients and discuss rates to clients.• To control the payments from the Client in time• Develop relationships with Key account clients and maximize revenue potential.• Managed transportation and distribution operation in a consistent manner on daily basis with cost, customer services and corporate strategies requirements.

Noida Area, India

• To maintain inventory counts of all products so that minimizes the storage costing. Physical verification of all products.• Created Home Delivery distribution strategy at branch level that has increased profits, reduced delivery time, liabilities and risks of branch.• Improved on-time pick up &delivery to 90% (up from 60%) through strategy & follow up with venders. • Responsible for managing and directing from manufacturing site interaction till consignments delivery.• Responsible for Loading & unloading of shipment at branch level with cost effectively.• Responsible for day to day vendor management & branch operations

Certificate Programme In Global Trade Logistics And Operations, Supply Chain Management

Certification Course In Supply Chain Management, Supply Chain Management

M.B.A, Internation Business & Marketing

Bachelor Of Arts - Ba From Dr Bhim Rao Ambedkar Agra In 2006, M.B.A In 2010 From Uptu