Dileep P Email & Phone Number

Palakkad, Kl, In

Palakkad

Prospecting new potential clients, securing appointments to increase sales, building new revenue pipelines and improving overall revenue growth. Providing strategic and steady direction which leads to substantial revenue growth under each product segment for assigned regions. Delivering excellent customer services in compliance with quality standards, as well as identifying customer needs to guarantee full satisfaction. Performing monthly sales forecasting and competitive analysis to determine product and production performance levels and the need for new products. Preparing financial performance reviews for area locations and communicating the progress on a weekly and monthly basis to corporate office. Evaluating the business development opportunities and marketing dynamics for a potential purchase of a sales territory. Managing financial performance while establishing and maintaining a full portfolio of business, implementing and lead sales management strategies to improve overall financial performanc. Reviewing current industry and regulatory updates, and implementing and applying appropriate strategies within the department to ensure compliance. Overseeing daily operations, managing budgets, and setting performance objectives of all the branches, products and other administrative units. Developing and implementing business, marketing, and advertising plans, and evaluating & optimizing the operations. Ensuring products and services comply with regulatory and quality standards. Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances. Dealing with customer issues, incident reports, and legal problem arises and take necessary actions to resolve those as quickly as possible.

North Kerala

Delivered the operating plan for growth objectives including market share, revenue, profit and return on investment for all the channels/categories of business and/or key customers. Responsible for managing and implementing marketing activities through research, strategic planning and implementation. Determined customers' needs and desires by specifying the research needed to obtain market information, and assessed market competition by comparing the company's product to competitors' products. Obtained product market share by working with sales director to develop product sales strategies and assessed product market data by calling on customers with field salespeople and evaluated sales call results. Provided information for management by preparing short-term and long- term product sales forecasts and special reports and analyses, and answered to questions and requests

Palakkad

Completed operational requirements by scheduling and assigning employees, and following up on work results. Delivered against volume, revenue, penetration and growth targets for the identified and assigned partners. Identified staff requirements for managerial positions and conducted recruitment process to select the most competitive candidates. Analysed sales statistics to develop continuous improvement strategy and take steps to employ new strategies, and oversaw the sales of every branch in the region. Coordinated with sales and marketing managers to identify new areas for business expansion and developed launch strategies. Established and maintained strong business relationships with partners, sales & marketing teams, and internal operational teams on a market and regional level to ensure optimal results

Managed the team leaders with enthusiasm, and use leadership role to inspire team work and optimal productivity. Regularly monitored sales trends, market dynamics and incorporate in to existing account strategy and plan. Conceptualized & implemented competitive strategies for generating sales, developing and expanding market share towards the achievement of revenue & profitability targets. Conducted regular delivery reviews to prevent cost and schedule over-run, and to enable the delivery teams in ensuring high customer satisfaction. Handled forex sales and management, implemented current market trends and provided guidance to customers about foreign currency exchange

Formulated budgets to ensure accomplishment of corporate goals and ensured efficient cost management with key focus on bottom line profitability. Achieved individual & branch goals through new business acquisition, referrals & retention of accounts and through a well-trained and motivated staff. Implemented policies, managed daily operations, planned the use of materials & human resources, monitored the overall functioning of processes, and ensured compliance to the established standards. Managed operational risk, including identification, assessment, mitigation and control, and ensured efficient cost management with key focus on bottom line profitability. Ensured maximum customer satisfaction by achieving performance parameters delivery & quality norms. Provided prompt & superior customer support & built market credibility through loyalty programmes

During this period, I was consistently elevated in designations. Joined the firm as a Junior Officer in 2005, handling all the products inclusive of Loans, Foreign Exchange, Travel and Tours. Elevated to the position of an Assistant Branch Head in the year 2009.