Dileepama Ratnayake Email and Phone Number
At STANBOROUGH PRESS LIMITED, my central role revolves around strengthening customer relations and streamlining sales processes. Our team ensures an exceptional service experience, from initial contact to the successful resolution of inquiries and sales orders. With a Master's in International Business and fluency in English and Russian, my expertise lies in facilitating seamless international transactions and managing subscriptions and websites.Simultaneously, my position as International Business Development Manager at Hero Nature Products has seen our organization flourish in the B2B sector, with a focus on agro-food business development globally. Utilizing my competencies in new business development and channel management, we have advanced our international market presence, reinforcing our commitment to sustainable business strategies and client satisfaction.
Stanborough Press Limited
View- Employees:
- 24
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Sales AdministratorStanborough Press Limited Jan 2024 - PresentGrantham, England, United KingdomLocal and International sales & sales order management: - Act as the primary contact point for sales and other general inquiries and after-sales support - Communicate with new and existing customers through emails and over the phone to make sales - Process sales in the SAGE System ensuring timely delivery through the dispatch department - Prepare and manage Invoices, Packing Lists and other necessary export documents - Address customer enquiries, concerns, and requests promptly and professionally - Coordinate internally and externally to ensure customer satisfaction and issue resolutionSubscriptions and Websites management - Manage Local and International subscription and standing order accounts - Manage retail website accounts -
External Consultant - Special Projects (Business Development / Agricultural)International Trade Centre Jul 2021 - PresentGeneva, SwitzerlandWork as an external consultant with the International Trade Center (ITC) on development of Agro Food business in Pacific Region. -
International Business Development ManagerHero Nature Products (Pvt) Ltd Nov 2018 - PresentDankotuwa, North Western Province, Sri LankaWorking on International sales and new business development - product management, channel management, B2B sales, brand development, online sales -
Assistant General Manager / Head Of International Sales & Marketing DepartmentNmk Holdings Private Limited Oct 2007 - Oct 2018Colombo, Sri LankaAssistant General Manager - International Sales & Marketing - NMK Agro Industries Pvt Ltd - the largest Manufacturer & Exporter of Edible Oil & Fat Products in Sri Lanka.As a result of my successful introduction, products and brands development of Coconut based products in the NMK products profile, currently the company operates with three factories which manufacture Organic & Natural Coconut based products and being exported to more than forty countries in the world. Worked as the Assistant General Manager and as the Head of the International Sales & Marketing Department at the NMK. -
Organic Garden ManagerPercy'S Country Hotel & Restaurant Mar 2005 - Mar 2007England, United KingdomOrganic farming -
Project OfficerSeeds (Guarantee) Ltd Dec 2004 - Apr 2005Worked With Projects In Livelihood Development Programs In different areas of Sri Lanka
Dileepama Ratnayake Education Details
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International Business -
Agriculture -
Agriculture
Frequently Asked Questions about Dileepama Ratnayake
What company does Dileepama Ratnayake work for?
Dileepama Ratnayake works for Stanborough Press Limited
What is Dileepama Ratnayake's role at the current company?
Dileepama Ratnayake's current role is Export Business Development Professional, Administrator & Project Consultant.
What schools did Dileepama Ratnayake attend?
Dileepama Ratnayake attended Ulster University, Peoples’ Friendship University Of Russia, Peoples’ Friendship University Of Russia.
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