Dileep Boraiah Email & Phone Number

Bengaluru, Ka, In

Greater Bengaluru Area

Bringing AI into products at multiple levels

Bengaluru Urban, Karnataka, India

• Developed predictive models for customer service optimization for an Indian bank. o Extracted and analyzed multiple data sets such as loan details, customer information, bureau data, call center data, payment data etc. Used multiple tools such as SAS, Python, AWS S3, Sagemaker, Pyspark etc o Scored the models regularly to select right set of customers for campaigns. o Assessed model performance in each scoring… Show more • Developed predictive models for customer service optimization for an Indian bank. o Extracted and analyzed multiple data sets such as loan details, customer information, bureau data, call center data, payment data etc. Used multiple tools such as SAS, Python, AWS S3, Sagemaker, Pyspark etc o Scored the models regularly to select right set of customers for campaigns. o Assessed model performance in each scoring cycle. • Worked on data preparation and credit loss assessment as part of risk modelling for a large European Bank o Developed LGD models for multiple loan closure scenarios• Worked on descriptive analysis of a credit card portfolio for a Middle East Bank o Guided analysts in the detailed portfolio analysis o Identified discrepancies and inconsistencies in the data from different sources.• Developed forecasting models for a small specialty retail chain• Conducted detailed exploratory analysis of payment transactions and developed key reports for a fintech client• Developed a financial model for a financial services start-up in Africa• Part of the leadership team working on pre-sales and learning and development initiatives Show less

Bengaluru Area, India

• Led a team in the big data monetization program through micro segmentation and profiling for a large Telecom client in Southeast Asia. . Input data included CDR, TV usage, Cookie and Packet based internet data, CRM and census data. . Data was processed in Hive through multiple aggregation across sources and analytical data mart was created in MySQL . Customer segmentation model was developed in R using K-means clustering and 24 micro … Show more • Led a team in the big data monetization program through micro segmentation and profiling for a large Telecom client in Southeast Asia. . Input data included CDR, TV usage, Cookie and Packet based internet data, CRM and census data. . Data was processed in Hive through multiple aggregation across sources and analytical data mart was created in MySQL . Customer segmentation model was developed in R using K-means clustering and 24 micro segments were identified in 3 dimensions – Socio-economic, Household and Digital behavior . The output was used to select appropriate customer groups across dimensions for marketing campaigns • Worked on process flow and data management in a large digital transformation program for a government client . As part of PMO, designed a detailed process flow for application development from business analysis through production migration. Scrum methodology was used for application development . Worked on data management including data governance policies, master data management (MDM), data quality standards and and API management Show less

Bangalore, India

SOL Analytics has been incorporated with a Vision of creating a Business consulting firm in the space of Business Intelligence, Business Analytics and Information Management Solutions particularly catering to the Middle East and Asian Subcontinent region.• Set up the analytics operations in the company which was started with a team of 3.• Managed the Loyalty Analytics and Campaign Management programs for Retail Clients• Defined data management process and campaign management… Show more SOL Analytics has been incorporated with a Vision of creating a Business consulting firm in the space of Business Intelligence, Business Analytics and Information Management Solutions particularly catering to the Middle East and Asian Subcontinent region.• Set up the analytics operations in the company which was started with a team of 3.• Managed the Loyalty Analytics and Campaign Management programs for Retail Clients• Defined data management process and campaign management process and executed multiple campaigns for the clients. Conducted RFM analysis, Market basket analysis and customer segmentation analysis to select right customer set for campaigns. Delivered positive ROI and achieved targeted incremental revenue. The project was expanded to multiple geographies and the team was expanded to 12 resources. • Developed a Churn Prediction model using Logistic Regression to identify likely drop-outs. Churn rate was reduced through targeted campaigns. Developed a Customer Life Time Value model (CLTV) using survival analysis to identify high, moderate and low value customers. • Received the certificate of appreciation from the client Show less

Bangalore

• Co-founded Corplinkz, a video based B2B Marketing platform and designed the analytics dashboard• Developed several Acquisition, Retention and Subscription Renewal models for a well known magazine publisher in the US

Bangalore

• Responsible for delivery of Analytics projects for Banking, Auto and Telecom clients• Provided consulting and training for the development of Application and Behavioral Risk Scores. • Trained the resources and developed a team of analysts • Led a team of analysts in the portfolio analysis and in developing customer segmentation model and customer life time value model for an Auto client• Developed Customer Churn models for a Telecom client

Pune Area, India

• Developed internal risk score for the mortgage portfolio. Classified the portfolio into 5 segments based on delinquency and developed Logistic Regression Models for each of them to predict the probability of default. Scored the latest customer list every month and identified risky customers in each segment for further action • Worked on financial models for pricing of the mortgage backed securities and whole loans and priced the new portfolios for the trading division• Estimated the… Show more • Developed internal risk score for the mortgage portfolio. Classified the portfolio into 5 segments based on delinquency and developed Logistic Regression Models for each of them to predict the probability of default. Scored the latest customer list every month and identified risky customers in each segment for further action • Worked on financial models for pricing of the mortgage backed securities and whole loans and priced the new portfolios for the trading division• Estimated the financing requirements for the firm in making advance payments to the trust in lieu of delinquent/defaulting customers using a financial model Show less

Bengaluru Area, India

• Led a team of analysts in portfolio analysis and development of spend enhancement models for small business portfolio of a leading financial services firm in US Provided insights about the portfolio based on comparison of key metrics with that of peers, segmentation analysis, spending analysis, region wise performance analysis and segment growth potential analysis. Recommended spend enhancement models so as to improve portfolio. Developed four logistic regression models for spend… Show more • Led a team of analysts in portfolio analysis and development of spend enhancement models for small business portfolio of a leading financial services firm in US Provided insights about the portfolio based on comparison of key metrics with that of peers, segmentation analysis, spending analysis, region wise performance analysis and segment growth potential analysis. Recommended spend enhancement models so as to improve portfolio. Developed four logistic regression models for spend enhancement and predicted the probability of migration to higher spend segments. Identified customers to be targeted and the offers best suited to each customer through offer analysis Show less

Hyderabad, Bangalore, London

• Worked on trade reconciliation process for OTS equity trades for a global investment bank in UK• Provided pre-sales and account mining support for two large investment banking clients • Worked on bill cancellation report for a utility client so as to address financial year mismatch

Pune Area, India

Pgdm, Management

Be, Electronics & Communications