Senior Digital Transformation And Innovation Consultant
Current• Key Member in the development of multiple Digital Transformation strategies such as National ICT & 4IR Strategy, e-commerce Strategy, Digital Transformation Strategy and ensured optimization, and streamlining of initiatives.• Hands-on experience in the implementation of Machine Learning and Deep Learning algorithms. • Applied Supervised Linear Regression Machine Learning Algorithm using R on Power BI • Core team member that defined the customer experience journey mapping, experience measurement for National Portal of Government, UNCTAD Award Winning Best Business Portal in the world (Invest easy).• Analysed customer behavior using Machine Learning Sentiment Analytics by Textual analytics, Usage data analytics by integrating Google Analytics and integrating products such as NetBase.• Has worked with large consulting firms to map the customer journey analysis, defining process transformation, business analysis, business case, and solution design experience.• Outstanding Vendor relationship management as well as insights to complete stages of Digital Transformation right from Business case, RFP, Vendor evaluation, Contract Negotiations, project delivery and Managed Operations based on SLA. • Established the Nation-Wide Project Management Office and provided support and assistance to over 45 Project managers and saved 30K USD per year. • Delivered the Enterprise Architecture project on schedule and cost savings of 12% [~75K USD] for the whole Government.• Lead the implementation of one of the largest project in Oman namely Invest easy that Improved Oman’s ranking by 127 points in the Starting a Business ranking in the Ease of Doing business report published by the World Bank.• Established Data-driven decision-making and enabled Data Visualisation across all initiatives resulting in a 20% improved usability for decision-makers.