Dilin S Ajith Email & Phone Number

Letterkenny, Ie

Dundrum, County Dublin, Ireland

Thiruvananthapuram, Kerala, India

• Prioritized daily bugs based on business impact and distributed tasks among a team of 5 members, ensuring efficient allocation of resources.• Enhanced team efficiency with 100% daily bug summary reporting, promoting clear communication and accountability.• Determined sprint priorities for the team and conducted Daily Scrum Meetings twice a day, enhancing productivity and alignment by 100%.• Attained a remarkable 98% boost in data accuracy through API testing, effectively resolving production Data Quality issues and ensuring peak system performance.• Monitored production logs using Splunk in the test environment, primarily focusing on Data Quality issues to ensure client success rate of 95%.• Monitored Power BI to ensure timely refresh of banking sites for approximately 15,000 end users, achieving a 100% adherence to refresh schedules.• Handled client calls during non-business hours, troubleshooting issues and ensuring swift resolution, leading to a 90% increase in client satisfaction.• Triaged internal bugs raised within the team, providing input to the product team for further action, streamlining the bug resolution process by 50%.

• Handled assigned bugs based on priority of impact, ensuring timely resolution and minimal disruption to operations, achieving a 95% resolution rate.• Raised any issues found within the system for further enhancement, contributing to ongoing system improvement and stability, resulting in a 50% reduction in system errors.• Monitored Power BI for P0 clients with highest priority, promptly addressing any drop in success rate below 90% to maintain optimal performance and client satisfaction, achieving a 100% success rate maintenance.• Pulled user details and accessed logs using Splunk to troubleshoot issues efficiently, minimizing downtime and ensuring smooth system operation, reducing issue resolution time by 70%.

Kerala, India

- Facilitated networking oppurtunities for new students with alumni, aiding in career development by facilitating alumni references.- Helped department conduct workshops and various events most of which were practical events.- Also helped new students to meet and talk with Alumnis.- I also managed the electoral process for selecting new office bearers- Worked with a team to develop websites for college for Arts day and Sports Day mainly worked on the front end UI/UX- Attain required resources from the respective IT Department for the websites designed.

Master'S In Devops, Devops

Bachelor'S Degree, Computer Programming, Specific Applications