As a Business Analyst & Project Co-Ordinator for MUMA Group, my responsibilities typically involve analyzing and understanding business needs, identifying opportunities for improvement, and facilitating effective communication between stakeholders. Also, performance analysis, provision of insights, preparing detailed reports for respective agencies including government agencies and ensuring accurate and informative data interpretation of the MUMA Group.• Conducting thorough business analysis to identify gaps and propose solutions for process improvement, resulting in a 15% increase in operational efficiency.• Collaborating with stakeholders to gather and document requirements, translating business needs into technical specifications for development teams.• Leading workshops and facilitating meetings to elicit requirements and ensure alignment between business and IT teams.• Conducting data analysis and developing reports to provide insights and support decision-making processes.• Developing and maintaining project documentation, including business requirements documents, use cases, and test plans.• Leading cross-functional teams in planning, executing, and delivering projects within scope, timeline, and budget constraints.• Developing comprehensive project plans, including work breakdown structures, resource allocation, and risk management strategies.• Monitoring project progress and providing regular status updates to stakeholders, addressing any issues and mitigating risks as they arose.• Coordinating with internal and external teams, including vendors and clients, to ensure seamless project execution.

As a Data Analyst at Manukau Urban Māori Authority, I was responsible to provide high quality, accurate and timely performance data across service teams, provide analysis and interpretation of performance results, monitor status and compliance of contracts.• Developed, implemented, and continuously improved data management processes across service contracts. • Maintained the quality of data through cleansing, validating, and modeling techniques with the purpose of understanding and making conclusions from the data to support decision making. • Analyzed and interpreted service data via dashboards and data insights for Management to ensure the development of high-quality service management plans. • Identified, investigated, and analyzed business processes and procedures, and evaluated inefficiencies to recommend optimal business practice and system functionality.• Proactively identified and pursue opportunities and initiatives to enhance and improve service information and systems, including access to that information for stakeholders • Monitored contract compliance and quality including the maintenance of Risk and Issues• Provided data and outcome measurement analysis across Whanau Ora partners within the South Auckland Collective • Provided training and support to system users and administrators on outcomes measurement, data collection and reporting.

As an Accounts/Payroll Administrator at Manukau Urban Māori Authority, my responsibilities involved managing financial processes, including payroll administration, accounts payable/receivable, and financial reporting.• Maintained overall accounts including accounts payable, accounts receivables and carry out reconciliation of company accounts. • Managed the payroll system including wage/salary calculations, leave management, PAYE.• Used accounting software system (Xero) to its full capabilities to streamline accounting processes and procedures.• Managed Petty cash• Reported on GST, PAYE and other IRD requirements.• Provided assistance for end of year financial accounts, budget and cash flow management.