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Dilini K. is listed as Knowledge Management Specialist @ Transurban | Marketing Automation and communications at Transurban, a with 1662 employees, based in Greater Melbourne Area, Australia. AeroLeads shows a matched LinkedIn profile for Dilini K..
Dilini K. previously worked as Knowledge Management Specialist at Transurban and Social Media Specialist at Transurban. Dilini K. holds Master Of Commerce, International Business from Swinburne University Of Technology.
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I have a Master of Commerce in International Business from Swinburne University of Technology and a Master of Science in Leadership from Northeastern University, Boston.I am currently working in the transport industry with prior work experience in international business,aquatic sports, legal and manufacturing industries.
Listed skills include Advertising, Customer Service, Marketing, Market Research, and 24 others.
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Melbourne, Victoria, Australia
Create content to publish announcement related to all areas of the business that impact customers and agents and lead enhancements to the Knowledge Management System, focusing on effective documentation and publication of work instructions.Collaborate with key stakeholders to gather requirements and deliver solutions aligned with business objectives, ensuring all processes are current
Australia
Liaise with diverse stakeholders including Public Affairs, Digital teams, Marketing and Delivery teams to manage customer enquiries and escalations via all social media channels.Respond to all customer enquiries and manage escalations on all social media channels for Linkt and Transurban Manage all app review responses for Link app Managed customer inquiries and escalations across various social media channels, enhancing customer experience and reducing pain points through strategic initiatives.
Australia
Executed multi-channel campaigns via email and SMS, ensuring alignment with stakeholder requirements and effective communication sends.Conducted performance analysis and reporting, providing actionable insights to enhance future campaign strategies and optimize customer engagement. Liaise with stakeholders (E.g., Marketing, Data and Public Affairs) to capture campaign requirements.
Supported in all inquiries and escalations related to Rental and Commercial AccountsProvided training to new starters Provided assistance to training team to create Rental product related training contentAssisted knowledge management team with creating content for account verification process
Keilor Park, Australia
Building strong customer relationships and managed to grow centre clientele from 60 ongoing customers to 200+ customers within several monthsManaging end to end operations on the swim school independentlyManaging staffFacility maintenance
Sri Lanka
Melbourne, Australia
Prepare lesson plans and assist the development and the growth of beginner level synchronised swimmers of the synchonised swimming club.Swimming and synchronised swimming coaching to primary school students.
Melbourne, Australia
Coach of Gold and Sapphire squads - Squads participating at National & International competitionsDevelop and delegate specific tasks to Silver and Bronze squad coachesAsses swimmers skills and assign to squads Oversees all levels of swimming: designs and plans for all groupsSets practice scheduleOversees communication: newsletters, meet information, team recordsOversees purchase of equipment
Melbourne, Australia
Coach of national and state level swimmers Administration and promotion work for the sport of the clubPrepare lesson plansDevelop choreographySkill development - Technical and ArtisticFitness development Conducting lessons for the school program including coaching of swimming, synchronised swimming, diving and water polo from grade 1 to grade 6 students Learn to swim instructor Conducting lessons from the age of 4 and above from beginner to advanced level swimmers
Other employees you can reach at transurban.com. View company contacts for 1662 employees →
Clare Gregory
Colleague at TransurbanGreater Brisbane Area, Australia
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JJ
Jason Jackson
Colleague at TransurbanNew South Wales, Australia
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RK
Robert Kerns
Colleague at TransurbanGreat Falls, Virginia, United States
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MS
Marjorie Stamboulis
Colleague at TransurbanGreater Sydney Area, Australia
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LS
Lita Sayers
Colleague at TransurbanGold Coast, Queensland, Australia
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C(
Cathie (France) Vick
Colleague at TransurbanVirginia Beach, Virginia, United States
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MM
Matthew Mansour
Colleague at TransurbanAustralia
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SS
Sree Shinde
Colleague at TransurbanGreater Melbourne Area, Australia
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BL
Brighton Li
Colleague at TransurbanGreater Brisbane Area, Australia
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JC
Joanna Charalambous
Colleague at TransurbanMelbourne, Victoria, Australia
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Activities and Societies: Loud Leadership committee
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Dilini K. works for Transurban.
Dilini K. is listed as Knowledge Management Specialist @ Transurban | Marketing Automation and communications at Transurban.
Dilini K. is based in Greater Melbourne Area, Australia while working with Transurban.
Dilini K. has worked for Transurban, Vicroads, Public Transport Victoria, Jump! Swim Schools, and Bhagya Industries (Pvt) Ltd.
Dilini K.'s colleagues at Transurban include Clare Gregory, Jason Jackson, Robert Kerns, Marjorie Stamboulis, and Lita Sayers.
You can use AeroLeads to view verified contact signals for Dilini K. at Transurban, including work email, phone, and LinkedIn data when available.
Dilini K. holds Master Of Commerce, International Business from Swinburne University Of Technology.
Dilini K. is listed with skills including Advertising, Customer Service, Marketing, Market Research, Project Management, Management, Retail, and Microsoft Office.
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