Dilip Das Email & Phone Number

Chilika, Odisha, India

Bangalore, India

 Take care of the hotel in absence of General Manager. Plan and Budget the revenues and costs for the Housekeeping department. Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from ESS to draw an action plan. Develop systems and procedures that achieve higher cost efficiency and guest satisfaction. Recruitment and Performance Appraisal/ Management of the staff in the department. Develop & Implement the annual plan, linking the department’s objectives to the unit’s overall strategy. Supervise and direct the daily activities of all Housekeeping staff and are responsible for the efficient and smooth operation of the department. Lay down service standards regarding cleanliness, amenities and maintenance in rooms and public areas and ensure adherence to these. Efficiently manage the inventory of supplies, linen and equipment. Monitor and control consumption of guest and cleaning supplies, devise methods for optimal usage of cleaning supplies  Ensure through regular monitoring of GSI and constant guest feedback, prompt, efficient and accurate service to all guests. Plan and implement preventive maintenance and cleaning schedules for rooms and public areas. Monitor productivity standards and Schedule staff in order to optimize manpower. Review the monthly business/occupancy reports and develop a work plan.  Ensure that all the operational standard procedures/guidelines set for all the processes/activities/situations are followed (Key Control, Lost & Found etc.) Co-ordinate with the Front Office on releasing of rooms and special guest requests. Co-ordinate with the Chief Engineer in the area of repair & maintenance, refurbishment, renovation etc. Develop departmental trainers in association with the training department & oversee all the training activities within the department.

Goa, India

Ensuring smooth running of the daily operations through effective planning and budgeting for Housekeeping Laundry and Landscaping.• Ensuring all team members are properly trained, have the tools & equipment needed to effectively carry out their respective job duties to achieve the service excellence and guest satisfaction while meeting the target goals.• Meeting & coordinating with different suppliers to get the best product on an effective price keeping cost effectiveness in mind.• Evaluating and implementing the best practices learnt while working in the best hotels of the world.• Planning and implementing the different luxurious experiences for the guests to allow them to have best stay and get the value of money. Plan and Budget the revenues and costs for the Housekeeping department.• Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from GEI to draw an action plan.• Recruitment and Performance Appraisal/ Management of the staff in the department.Develop & Implement the annual plan.• Lay down service standards regarding cleanliness, amenities and maintenance in rooms and public areas and ensure adherence to these.• Efficiently manage the inventory of supplies, linen and equipment. Monitor and control consumption of guest and cleaning supplies, devise methods for optimal usage of cleaning supplies.• Co-ordinate with the Chief Engineer in the area of repair & maintenance, refurbishment, renovation etc.• Develop departmental trainers in association with the training department & oversee all the training activities within the department.

Bangalore

Bangalore

Ahameda Bad

use to officiate the department in absent of EHK, take care of entire operation.

187 rooms Luxury Resort. In charge for the entire operation of the Department In charge for Housekeeping/Lost & found/Chemicals/Stationary /Cleaning Supplies stores-maintaining par stock, timely issue of items, placing purchase orders and follow up with suppliers Training of Supervisors and Associates. Conducting Appraisal for Supervisors and Associates.Interviewing and recruiting candidates for Supervisor and Associates. Checking of rooms everyday with chief Engineer and Front office Manager for proper upkeep of RoomsMeeting VIP guests on a daily basisConducting Rap sessions with SupervisorsChecking of Profit & Loss report every month end giving critique for the same Implementing of cost control process Helping Executive Housekeeper with the planning of the department strategies and BudgetsPreparation of Month end reports for Training and for the Director of operationsLiaison with different suppliers for Different kinds of Housekeeping items Planning detail maintenance plans (monthly and yearly) for rooms Co ordination with Executives and Supervisors in regards to room checks, consistency in guest services cost control monitoring of associate productivity Induction of New Associates in the department and of other department

Goa

Use to work as a Personalized butler, taking care of Housekeeping, F&B and FO needs of a guest.Hotel Information: 5 Star Deluxe hotel, 152 Rooms with 15 club suites, Five restaurants (Riverside-Italian, Jamavar - Indian, Susegado - Seafood and grill, The Café and Club lounge ) 2 Bars (Yali lounge and Aqua),Casino and discotheque with bar, Banquet facilities for 100 people (6 venues), three swimming pools ,Gym and Health club Responsible for Rooms and food and beverage operations of the club - 15 Club suites, 36 cover restaurant - Club lounge , Private dining, Butler services, front office and house keeping operationsDuties & Responsibilities:Reporting to Club Manager

3 Yrs. Diploma In Hotel Management, Hk. Fo, F&B(S), F&B(P)

Bachelor Of Commerce (B.Com.)

Bachelor Of Commerce (B.Com.), Accounting And Business/Management

Executive Mba