I have worked in the FnB Industry since my first employment when I was 15 years, worked at several different different restaurants and settled at myBurgerlab when i was 18. Joined management as a Part timer supervisor one year into the job and full time management a year later after completing College. Had the opportunity to learn a lot of leadership and soft skills, i am able to manage and motivate the team confidently towards a common goal through guidance on a personal and group level. I am comfortable working on the ground level and interacting with customers, working BOH is not an issue for me as well. I am willing to learn and explore more aspect to what the industry has to offer.
Pop'S Eatery
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Operations ManagerPop'S Eatery Mar 2024 - PresentTaman Tun Dr Ismail
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Operations ManagerFowlboys Nov 2022 - Oct 2023Subang Jaya, Selangor, Malaysia
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Store ManagerMyburgerlab Jan 2019 - Apr 2023Myburgerlab Seapark & Myburgerlab BangsarTrain and mentors managers of all levelsincluding Supervisor, Assistant Managers and Store Managers.Optimise staff costing and scheduling toensure saving of RM96,000 per year.Optimised productivity duringpandemic and stimulated sales to ensureonly 5% of staff were affected during a 3year period.
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Assistant Store ManagerMyburgerlab Feb 2018 - Jan 2019Myburgerlab Sunway & SeaparkTraining an entire new team from scratch to function autonomously and efficiently.Revamping both FOH and BOHmaximize efficiency by increasing seatingcapacity by 30% and improved customerfeedback by 50%.Restructured the training module for newmanagement hires increasing learningefficiency.
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Outlet SupervisorMyburgerlab May 2017 - Feb 2018Myburgerlab SunwayTrain both part time and full time staff onBOH and FOH SOP.Manage both internal and externalinventory of the outlet.Managed large scale events in collaboration with clients (e.g Samsung, Pestle & Mortar)
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Part Time Kitchen CrewMyburgerlab Oct 2014 - May 2017Myburgerlab Sunway
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Kitchen CrewMr. Teppenyaki Dec 2011 - Dec 2013Subang Jaya, Selangor, MalaysiaWorked both Front and Back of House. Managed customer relations with all dine in customers. Also learned how to operate the teppenyaki griddle and food productions.
Dilip Kishen Education Details
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Business/Commerce, General
Frequently Asked Questions about Dilip Kishen
What company does Dilip Kishen work for?
Dilip Kishen works for Pop's Eatery
What is Dilip Kishen's role at the current company?
Dilip Kishen's current role is Operations Manager at Pop's Eatery and Pan by Pop's.
What schools did Dilip Kishen attend?
Dilip Kishen attended Inti International University & Colleges.
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