Dilip Kumar Email & Phone Number

Dallas, Texas, United States

 Developed 50 + integrations using Platform events and established connectivity with OIC.  Screen design and data structure were important as the accessibility and function of these fields were critical to the success of this project. The project also required the ability to integrate to a third-party email provider. Integration to a third party mail house was also accomplished. Automated email campaigns that are triggered by a record’s real-time operational status. These emails were sent to multiple parties included in each record. At each stage of the loan process, pre-defined, modifiable, emails were required to notify all those associated with the loan that progress has been made. Strong skills in API design, Enterprise Application Integration, Database design, knowledge of various Architecture, design, integration patterns and application frameworks development Created multiple Lightning components, added CSS and Design Parameters that makes the Lightning component look and feel better. Leveraged APEX Controller to make a call for external requests to retrieve data from various API's and displayed them on to the component. Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application. Created many Lightning Components and server-side controllers to meet the business requirements. Experienced in migrating the standard and custom objects in standard experience to lightning experience. Experience in Salesforce lightning features like activities, Opportunity board, and Customizable dash board. Worked and supported the.Net based Project. Good knowledge of several DESIGN PATTERNS like Singleton, Factory and ASP.NET MVC. Built customized Lightning web components replacing the existing ones. Expert knowledge of versioning tools like TFS (Team Foundation Server), VSS (Visual Source Safe), SVN, CVS.

 Created multiple Lightning components, added CSS and Design Parameters that makes the Lightning component look and feel better. Leveraged APEX Controller to make a call for external requests to retrieve data from various API's and displayed them on to the component. Created many Lightning Components and server-side controllers to meet the business requirements. Experienced in migrating the standard and custom objects in standard experience to lightning experience. Experienced in Aura framework, Lightning Components and Salesforce Lightning Design System (SLDS). Experience in Salesforce lightning features like activities, Opportunity board, and Customizable dash board. Creating Chabot Live Agent that can handle user chats in Natural Language (US English only), It can handles scenarios like providing location of products, Providing customer information about their case status, warranty verifications, payment reminders, service registration and reminders etc.  Built customized Lightning components replacing the existing ones; using JavaScript on the client side and Apex on the server side. Used Salesforce Development Experience (SFDX) to create Scratch Orgs. Experience Implementing LWC from the scratch.

 Created a billing system processing engine in salesforce that allows printing of invoices, tele conferencing times and statements by creating basis visual force to allow users to print a pdf for the opportunity layouts.  Worked on SFDC, CRM, SFA and Billing Modules (Sales Process Automation, Lead and Marketing Automation, Mass Marketing Automation, Customer Care ,Accounts Receivables, Credit Limit process, Collections, Rating ,Billing, Discounts ,Catalogues, Invoicing, Reporting). Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic. Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages. Used field level security along with page layouts to manage access to certain fields. Implemented pick lists, dependent pick lists, lookups, master detail relationships and formula fields to the custom objects. Various custom object creations to meet the needs to the ever changing systems. Custom links, buttons, page layouts, validation rules, workflows, approval process, roles and hierarchy, sharing settings to allow only the appropriate managers to view the data made available via criteria based sharing rules. Performed detailed analysis of business and technical requirements & designed the Functional Specifications document as and when required. Customized fields, page layouts, record types, searching, list views, queues, reports, and dashboards to drive key business decisions. Created several workflows/validation rules/assignment rules on Leads/Accounts/Cases as per the Business requirements.

 Cloud providers, like Sales Force, are available from any web connected device, have lower initial development costs, and are scalable as demand grows. These multi-tenant architectures can scale indefinitely to meet business demands. Worked on administering the SFDC implementation that allows users to print to backend printers. The back office print servers, which are polling the sales force database via the Sales Force API, will see the new print request and dispatch appropriate print command to the printer configuration that was selected by the end user.  Worked on various workflow rules to notify users when the print requests are ready to be picked up. Salesforce.com Standard & Custom Objects using Parent child relationship between objects. Own data integrity, business rules, reporting, and analysis responsibilities. Worked on Creating the Workflow Rules, Validation Rules, Record Types, Page layouts Reports and Dashboards, Public groups, Queues, Case Teams, Sharing Settings and CI Deployments using Change Sets. Integrated the Web Services for extracting the data from external systems using toolkit, and used the Sandbox for testing to ensure minimum code coverage for the application to be migrated to production.

Hyderabad, Telangana, India

 Implemented new enhancements, including creation of custom objects, custom fields, custom tabs. Created workflow rules and defined related tasks, approval process, email alerts, templates and field updates. Created Auto Response rules, Assignment Rules and Escalation Rules. Salesforce.com Standard & Custom Objects using Parent child relationship between objects. Worked on lookup, master-detail relationships and roll up summary on the objects. Implemented various advanced fields like multi Picklist, Custom Formula Fields, validation rules, and Field Dependencies. Customized page layouts for Campaigns, Leads, Opportunity, Contacts, Cases and Accounts depending upon user roles, and groups. Responsible for creation of users, roles, profiles as per client requirements. Created and maintained Reports and Dashboards to provide fast access to key business metrics.