 Managing Windows 2008 and 2012 Server Managing and configure Outlook 2013 Manage Cyberoam Firewall Update and maintain software license  Managing and troubleshooting of OPERA 5.0 (Front Office Software) Manage and maintain touché Manage Web Prolific Manage Camera and telephones Vendor management Manage and maintain guest Wi- Fi system Install and configure printers Manage and maintain CCTV System Install and troubleshoot Windows 7

 Managing and troubleshooting of Micros 9700 (Point of Sale/WS4/KOT/SLIP PRINTER) Managing and troubleshooting of OPERA 5.0 (Front Office Software). Taking care of HR/Back office software like (PAYPAC/EWIT AND PROLIFIC) Backup of fileserver, applications and exchange server 2007 with the help of Symantec backup Exec 12.5 and HP MSL2024 tape library. Managing CCM (Cisco Call Manger 7.0) for IP telephony. Managing and troubleshooting of DHCP, Active Directory and Group Policy. Implementation of Anti-Virus server Symantec Endpoint Protection 12.1, windows patches management through WSUS Server. Managing Exchange Server 2007:- Mailbox creation, Creation of distribution list, Mailbox quota and backup of storage group and important files of exchange server 2007. Onity door lock system Install and configure Axis and Samsung IP based camera.

 Troubleshoot problems regarding Windows XP, 2003 operating system and MS Outlook. Creating mail account on Hotel Staff Systems. Troubleshoot the problems of hotel staff regarding operating system, connectivity issues, system startup and failure, installation of software. Take data backup Setting up & maintaining desktops, notebooks, Local LAN Troubleshooting hardware, software as well as network related problems of PCs. Hardware Installation, Maintenance and Troubleshooting. Working on Oracle 10g at client end. Managing Opera v5.0 PMS, Micros 9700 POS. Install and configure WI-FI devices on Laptop Configure Access Point Troubleshoot and diagnose connectivity issues Wi-Fi. Maintain records and usage reports of internet. Co-ordinate with ISP for all bandwidth issues. Periodic network monitoring and maintain inventory Interact with guests about any problem regarding wireless and wired internet services and IT related requirements.

 Provide day to day technical support for all hotel users and guest Ensure timely back ups are performed, verified and stored appropriately. Provide first level support for all hotel systems Diagnose and resolve technical hardware and software issues Provide Wi-Fi support to the guest. Opera user creation and issue of rights. Micros connectivity and troubleshooting

 Co-ordinate with hotel guests with all internet connectivity issue. Install and configure WI-FI devices on Laptop Configure Access Point Troubleshoot and diagnose connectivity issues of Wi-Fi. Maintain records and usage reports of internet. Co-ordinate with ISP for all bandwidth issues. Periodic network monitoring.

 Co-ordinate with hotel guests with all internet connectivity issue. Install and configure WI-FI devices on Laptop Configure Access Point Troubleshoot and diagnose connectivity issues of Wi-Fi. Maintain records and usage reports of internet. Co-ordinate with ISP for all bandwidth issues. Periodic network monitoring.