Dilip Kumar Email & Phone Number

Bangalore

Handling Entire A.P Region for sales and post service.Handling 12 Sales Executives from A.P Region.Setting sales targets for individual reps and your team as a whole, according to company guidelines.Recruiting and training sales staff.Allocating areas to Executives.Developing sales strategies and setting targets.Monitoring team’s performance and motivating them to reach targets.Compiling and analyzing sales figures.Dealing with some Elite client accounts from my end for additional and quick response.Analyzing customer feedback from market and co-ordinate with supply chain Department.

Roles and Responsibilities:-Handling customer in front-end.Selling new prepaid and postpaid connections for walk-in customers.Up selling promo packs to existing and new customers.Handling irate customers,convince and resolve their issues on priority.Retaining customers who walked in for cancellation due to some issues.Handling Daily,weekly and monthly Reports individually and team.Handling cash counter in the absence of cashier.Handling the store in the absence of Manager.Tele-calling to Gold and platinum customers for add-on connections and promo packs.If the customer not able to visit store will visit to customer place for customer satisfaction and store profitability.Selling new Blackberry and Iphone Handsets for Walk in customers.Collecting Handsets for Service and sending to relevant location for servicing.Achieving 50% for the store target individually.

Cec, Intermediate, First

B.Com, Computers