Dilip Kumar M Email & Phone Number

Mysuru, Ka, In

Bengaluru, Karnataka, India

Bangalore Urban, Karnataka, India

A highly motivated and ambitious individual able to give timely and accurate advice, guidance, support and training to team members and individuals. Possessing excellent management skills and having the ability to work with the minimum of supervision whilst leading a team of 30. Having a proven ability to lead by example, consistently hit quality, team building, improve best practices and organize time efficiently.1) Handled 30 Members2) Managed 7 tier accounts3) On bored new platforms ( Work front)4) Expertise in DCM Console5) Trained new bee6) Managed clients directly

Mysore, Karnataka, India

A highly motivated and ambitious individual able to give timely and accurate advice, guidance, support and training to team members and individuals. Possessing excellent management skills and having the ability to work with the minimum of supervision whilst leading a team of 35. Having a proven ability to lead by example, consistently hit quality, team building, improve best practices and organize time efficiently.NOTEWORTHY CREDITS:• Awarded Employee of the month in November 2013• Awarded as An Outstanding Performer ( CEO Club Award) for three Consecutive years 2014 - 2016• Awarded for error free account to the whole team in the year 2019• Awarded Most Vibrant member• Awarded as best Team lead in Oct 2020 • Appreciated for implementing proactive measure and extended support from both onshore and offshore management

Mysore, Karnataka, India

• Leading the team of 35 members in daily operations focused on attainment of key business metrics• Responsible for end-to-end campaign management of the client requirements gathering, toDevelopment (seeking client approvals at every stage), working with Client QA for certification and making sure Ad is live as per the client requested timelines• Onboarding new projects and proactive improvement on the existing projects• Actively participated in client calls to discuss on-hand project requirements• Conducted regular MBRs & QBRs• Drive simplified solutions for publisher partners and clients• Responsible for the whole business development process and to demonstrate sound customer service skills there by providing high-end service solutions• Liaison between onshore team and offshore campaign managers • Ensure team maintains high quality standards with an emphasis on accuracy within the TAT• Assured that the team members have the necessary education and training/skills to work on projects.• Responsible for managing and recruiting new members for the project• Apprise the team with the customer needs, specifications, process, and knowledge on tools to support task performance• Design QA check lists and ensure campaign solutions team is in-line with the guidelines specified in the checklist• Ensuring effective process training for new joiners• Ensuring optimum utilization of resources• Identifying operational challenges & escalating the same to management• Checking all documentation on regular intervals & preparedness of resources while on boarding clients from implementation• Effectively manage the errors or escalation and the preventive measures will be shared across both Onshore & Offshore team• Educating ISO & ISMS adherence across APAC region• Educate the Account executive and managers on recent process updates and compliance

Mysore, Karnataka, India

1. Managing end to end campaign2. Billing3. Optimization4. Adhoc repots 5. Campaign Management • Managing team and training.• QA the work done by the rest of the team• Direct Client Interaction, Account management and sales team through Calls.• Attended onsite meeting in Mumbai• Team management and weekly/monthly Utilization Report.• On boarded this process

Mysore, Karnataka, India

• Advanced proficiency in Microsoft Office applications• Constant Interaction with the onshore team regarding the management of client accounts• Solid knowledge of Internet technology and applications, including a broad understanding of ad trafficking and reporting• Management of display and video ad campaigns• Daily management includes trafficking, pacing, optimization, and reporting of ad campaigns• Testing of all ad creative for compliance of site specifications as well as functionality• Trafficking and implementation of targeting and 3rd party tracking to support specific requirements of a sale• Partner with Campaign Managers to maintain advertiser client relationships and their campaigns• Experience in online ad serving and reporting. Familiarity with ad serving interfaces like DFP (Double click for Publishers), MSN tools – Ad Expert, CAM (Creative Asset Manager), Atlas & Mocean• Good understanding of online ad campaign metrics and analysis, including CPM, CPC, and CPA advertising models• Familiarity with rich media tags and a basic understanding of JavaScript, Flash, and HTML• Ability to multi-task priorities under tight deadlines. Provide extreme levels of error free and good TAT trafficking• Experience in handling high priority accounts like Microsoft• Recently successfully on boarded Mocean tool (Mobile Advertising), Freewheel (Video), Appnexus