Dilip M Email & Phone Number

Bengaluru Area, India

1. Handling Web applications, Mobile Solutions, IOT, Video production (VR) and Digital Marketing (SEO, SMO and PPC) with Clients on Various Business Verticals.2. Products and services: VFX, LIBER and VR products 3. Responsible for account development, cold calling, assessing client needs, and identifying solutions4. Manage account relationships, contract negations, sales, pricing and billing5. Collaborate with cross-functional teams to improve customer service… Show more 1. Handling Web applications, Mobile Solutions, IOT, Video production (VR) and Digital Marketing (SEO, SMO and PPC) with Clients on Various Business Verticals.2. Products and services: VFX, LIBER and VR products 3. Responsible for account development, cold calling, assessing client needs, and identifying solutions4. Manage account relationships, contract negations, sales, pricing and billing5. Collaborate with cross-functional teams to improve customer service experience6. Team management, Lead planning, strategy, proposal process, and bid preparation7. Perform market research on competitive landscape and industry trends8. Train and mentor new sales representatives9. Identifying potential clients, and the decision makers within the client organization.10. Handled objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Show less

1. Handling Web Solutions with Clients on Various Business Verticals.2. Solutions: Web Development, Web Application, IPhone applications, Portals, Ecommerce and Social Networking applications.3. Approach Client by Cold calling, Mailing Campaign, Bidding, through LinkedIn Groups, Handling Inquiries and Presentation.4. Understands the Clients Requirements, preparing the BRS and Follow Up.5. Engaged in Promotional Activities for Company's Services and Products in blogs, SEQ, SEM… Show more 1. Handling Web Solutions with Clients on Various Business Verticals.2. Solutions: Web Development, Web Application, IPhone applications, Portals, Ecommerce and Social Networking applications.3. Approach Client by Cold calling, Mailing Campaign, Bidding, through LinkedIn Groups, Handling Inquiries and Presentation.4. Understands the Clients Requirements, preparing the BRS and Follow Up.5. Engaged in Promotional Activities for Company's Services and Products in blogs, SEQ, SEM, social networks along with SEO Team.6. Accountable for lead targets, lead quality and conversion keeping sales pipeline engaged7. Passionate on discovering new markets for services and solutions offered8. Responsible for creating innovative direct marketing campaigns and optimizing our web site and existing campaigns to generate sales leads. Using a mix of direct mail, voice, email, web/online marketing campaigns attracted new customers and engaged with existing customers. Show less

1. Process: Amazon.com2. Involved in customer support activity for over 6 months.3. Escalates customer issues appropriately and correctly. Demonstrates timely accurate and professional customer service.4. Demonstrates knowledge and use of departmental resources, policies and procedures5. Answers messages in authorized email queues as directed by Workflow and Supervisor6. Maintained acceptable email handle time, while remaining friendly and informative.7. Maintained… Show more 1. Process: Amazon.com2. Involved in customer support activity for over 6 months.3. Escalates customer issues appropriately and correctly. Demonstrates timely accurate and professional customer service.4. Demonstrates knowledge and use of departmental resources, policies and procedures5. Answers messages in authorized email queues as directed by Workflow and Supervisor6. Maintained acceptable email handle time, while remaining friendly and informative.7. Maintained productivity (currently measured in Contacts per Hour –CPH) at or above published standard for skill group8. Maintained quality (currently measured in Expressed Dissatisfaction Rate - EDR) at or below published standard for skill group.9. Logs in on time; logs out not before the end of scheduled shift.10. Actively seeks solutions and identifies trends to appropriate personnel including possible solutions or suggestions. Show less

Mba; Vmkv Engineering College, Salem, Finance And Marketing

B.C.A, Computer Applications