Alpha Capital is expert in Family Office Services and Wealth Management Services.

»Responsible for banking and transactional arena with hands into reception management.»Managing correspondence and communication of the organization such as phone calls, posts and emails.»Managing the operations with oversight of company expenses and billing cycles along with petty cash management.

» Process setting and Improving the Quality performance measures for all brands.» Listening to team calls for quality check and giving them appropriate feedback and helping themgive better CSAT and improvement in qualitative terms for better and efficient customer consultation.» Prepare accurate and detailed report of the repair issue customers face for reference check, prepare quality report on weekly basis with the quality parameters and scores with customer details and their issues for both segments Sales & After sales (Audi, Volkswagen and Skoda).