Currently working on On Prem to AWS Cloud Migrations.

• Expertise in Remote support troubleshooting with user End.• Very Well knowledge with live production issues & Quick resolutions.• Network troubleshoot with live devices like windows machine with Cisco manageable devices. • Working knowledge with android OS & there app configuration & settings.• Presently working with FOS(android) based systems.• Expertise on NANO heal and ZCM tool installations on production devices.• Good knowledge in windows troubleshooting &… Show more • Expertise in Remote support troubleshooting with user End.• Very Well knowledge with live production issues & Quick resolutions.• Network troubleshoot with live devices like windows machine with Cisco manageable devices. • Working knowledge with android OS & there app configuration & settings.• Presently working with FOS(android) based systems.• Expertise on NANO heal and ZCM tool installations on production devices.• Good knowledge in windows troubleshooting & networking.• Active directory knowledge user passwords setting, forced policies .• Hands on experience in Windows live mail & Outlook configurations.• Good understanding with network concepts ,ISO layers ,sub-netting, manageable switch. • Hands on knowledge with user management in linux based systems. Show less

• Outlook configuration and support.• Working with windows platform as well as Linux Suse• Troubleshooting windows vista, win 7, Linux suse10.3 and Suse 11.• Managing users account in Linux and windows machine.• Installation of Symantec antivirus in corporate environment.• Maintain network between router, switches and local machines.• Work with BMC remedy complaint tool like resolving tickets and raising tickets.• Managing master ID on esic portal for managing users… Show more • Outlook configuration and support.• Working with windows platform as well as Linux Suse• Troubleshooting windows vista, win 7, Linux suse10.3 and Suse 11.• Managing users account in Linux and windows machine.• Installation of Symantec antivirus in corporate environment.• Maintain network between router, switches and local machines.• Work with BMC remedy complaint tool like resolving tickets and raising tickets.• Managing master ID on esic portal for managing users account on website.Assigns the Calls to DL level Engineers for out location as well as local.• Perform the Activity on monthly basis like checking system health report installing ZCM tool on Linux machines and sync with ZCM server. Show less