RESTAURANTS, BANQUETS, COFFEE SHOP, BAR, ROOM SERVICE, SALES.

OPERATION, MARKETING, FOOD AND BEVERAGE, COFFEE SHOP

Sales, Business Devlopment, Training, Operations.

 Assisting to Food & Beverage Manager in diverse operations encompassing turnaround management & growth. Assisting to Food & Beverage Manager in all aspects relating to Restaurant Operations and turning the unit as Profit Centre. Taking care of Coffee shop, Restaurant, Room service, & Banquets in all operations. Taking care of standards, operations, revenue, costs. Handling medium to large sized teams with varied cultural, lingual and professional backgrounds. Overseeing Inter Outlet Food Quality Audits & assessments.  Looking after Food & Product promotions to enhance sales and reputation. Imparting appropriate in house training to the team so as to attain Service Excellence & teamwork; operational training to the new joinees. Supervising operations, analysing employee assessment & development and guest satisfaction. Formulating & implementing sales promotion plans to increase sales.

 Active team leader in successfully leading the organisation to become a proud member of Dubai Service Excellence Scheme. Played a key role being part of the opening team in leading and introducing a new concept, Spice Lounge- Fine Dinning Restaurant.  Assisting Restaurant manager in achieving High revenue for the outlet in its very first half. Distinction of having set up standards of services & operations within the structure, being the opening Restaurant Captain of Spice Lounge.  Consistently achieved high guest satisfaction scores in the Guest Feedback System. A member of the Cricket Team of Spice Lounge, Dubai, UAE.

 Played an imported key role being a part of the esteemed establishment. Taking care of standards, operations of service and catering. Handling medium to large sized teams with varied cultural, lingual and professional backgrounds. Implementing good packages to increase the revenue for the company  Imparting appropriate in house training to the team so as to attain Service Excellence & teamwork; operational training to the new joiners. Supervising operations, analyzing employee assessment & development and guest satisfaction

 Hold experience of working in outlets like Fine dining Multicuisine Restaurant, coffee shop, Room service and Banquet. Accomplished high guest satisfaction scores in Guest Feedback System. Taking care of Inventory and Beverage Stock.  Receiver of the Best employee of the month Award in 2005. Participated in individual events with great effect.