Dilip Thakkar Email & Phone Number

Indore, Mp, In

Mpcg

India

RESPONSIBILTY AS Cluster Manager➢ Responsible for the overall budget and strategy for all shops within your cluster➢ Manage and resolve complex operational issues that arise across multiple sites➢ Form a management team with Warehouse, House Clearance, Cluster Managers and other managers as necessary➢ Work collaboratively with the Head of Retail and Retail Management teams making sure they are fully informed about Retail activities➢ Manage the performance of Shop Managers, Supervisors, Relief Shop Managers and Retail Administration staff through regular 1 2 1’s, performance reviews and foster a culture of learning and development➢ Coach and develop Shop Managers to achieve excellent standards, results and best practice➢ Ensure Shop Managers adhere to St Nicholas Hospice Care (STNH) policies and procedures at all times➢ Oversee resourcing of Shop Managers and Supervisors in cluster shops including adequate day off and holiday cover➢ Support the opening of new and refitted shops by ensuring merchandising, stocking and preparation is ready for the set opening date➢ Conduct mandatory health and safety and maintenance checks in all cluster shops, reporting issues or concerns to the Head of Retail➢ On call for all cluster shops at the weekend on a rotational basis

Ratlam, Madhya Pradesh, India

RESPONSIBILTY AS Store Manager➢ Responsible for staff Briefing on daily basic➢ Responsible for distribute target sheet to all staff on daily basic➢ Responsible for maintain POG➢ Responsible for maintain SOP➢ Responsible for purchase F&V and Dairy.➢ Responsible for Jiomart order delivered in time line.➢ Responsible for promotion impalement.➢ Responsible for BTL and Marketing Activity.➢ Responsible for Jio Mart operation.➢ Responsible for Jio Mart orders delivered with SLA.➢ Responsible for Jio Mart orders with 100% fulfillment➢ Responsible for Jio Mart order delivered 100 %-line item.➢ Responsible for Jio Mart Customer Complaint close.➢ Responsible to satisfy customer needs and demand➢ Responsible for identifying customer Requirement.➢ Responsible for well display of merchandise➢ Managed to keep shrink below 0.25% at store➢ Achieving the sales target and ticket size.➢ Conducting training programs like Security Guards training, Mock Drill at stores and Loss prevention training for new store associates and management.➢ Conducting process, safety and internal audits for audits, Fire and SafetyAudits, morning and evening visits at stores

Ratlam, Madhya Pradesh, India

Highly skilled in conducting detailed investigations in the loss of merchandise, money and assets.➢ In depth knowledge of managing loss prevention activities in order to provide a safe and profitable environment.➢ Hands on experience in ensuring successful resolution of internal investigations.➢ Examine CCTV footage for clues.➢ Conduct detailed investigation into profit and loss.➢ Ensure detention of shoplifters is managed appropriately.➢ Conduct store visits to ensure all best practices are in use.➢ Liaising with Police for safe environment at stores.➢ Conducting process, safety and internal audits for stores like PEP audits, Fire and SafetyAudits, morning and evening visits at stores.➢ Managed to keep shrink below 0.5% for INDORE area.➢ Conducting training programs like Security Guards training, Mock Drill at stores and

Nagpur, Maharashtra, India

RESPONSIBILTY AS ASM➢ Responsible for staff Briefing on daily basic➢ Responsible for distribute target sheet to all staff on daily basic➢ Responsible for maintain SDP➢ Responsible for maintain SOP➢ Responsible for promotion impalement ➢ Responsible for BTL and Marketing Activity ➢ Responsible to satisfy customer needs and demand➢ Responsible for identifying customer Requirement.➢ Responsible for well display of merchandise➢ Managed to keep shrink below 0.25% at store➢ Achieving the sales target and ticket size.➢ Conducting training programs like Security Guards training, Mock Drill at stores and Loss prevention training for new store associates and management.➢ Conducting process, safety and internal audits for audits, Fire and SafetyAudits, morning and evening visits at stores.

Bhopal, Madhya Pradesh, India

➢ Responsible to Satisfy Customer Needs and demand➢ Responsible for identifying customer need and taste.➢ Responsible for billing and cashiering also➢ Responsible for maintaining daily sales and stock report➢ Responsible for well display of merchandise➢ Merchandise planning.➢ General store management➢ Store operations ,customer service ,stock management, activities ,customer interaction& communication➢ Achieving the sales target and ticket size.➢ Licensing & inspections , receiving and delivering garments , handling customer feedback➢ Store operations planning ,doing store operations(spotting, cleaning and pressing)➢ Cash register: closing software, tallying, deposit , shift planning staff attendance , training on the job

Master Of Business Administration - Mba, Marketing

Bachelor Of Commerce - Bcom, Business/Commerce, General