Handing Warranty, PDI and Service of vehicles and reporting to IndianCompany. Collecting Service data from Dealer and reporting to Indian Company. Greet customers and offer excellent customer service from intake torelease of their vehicles. Determine and diagnose Vehicle issues based on customerdescription and vehicle condition. Translate customer-reported problems to actionable work orders fortechnicians to complete. Ensure that automotive work provided to customers meets companyquality standards. Handle and resolve customer complaints regarding services Maintain customer records and enter data into computer databases.

Manage service and maintenance of installed systems at customersites. Supporting internal staff, services technicians, customer and salesstaff with technical questions. Coordinating technical seminars of training for regional Serviceassociates and supervise training program competition pricing. Monitering workshop service technicians along with shop supervisorand lead hand. Handling the Customer's complaints, PDI and Job card. Monitor inventory levels Order parts in advance. plan promotions on parts that are for sale. Identifying the target market to sale spare part