• Professional with extensive experience in leading RPA automation teams spread across multiple countries, I am skilled in overseeing complex automation projects from conception to deployment. • Collaborating with stakeholders to ensure project alignment with business objectives, and guiding team members to facilitate successful project outcomes.• Having technical proficiency in RPA tools, combined with my strong project management skills, enables me to effectively manage projects that involve automation development, testing, and implementation.• Expertise in automation technology, including RPA, OCR, Artificial Intelligence(AI), Machine Learning(ML), Generative AI and Orchestrator platforms, I possess a deep understanding of the latest trends and best practices in this field. My experience includes designing and implementing automation solutions for a range of industries, including finance, and manufacturing.• Additionally, my knowledge of different OCR technology allows me to capture and extract data from structured/unstructured documents, while my understanding of AI and ML enables me to create advanced automation solutions that leverage machine learning algorithms.• Furthermore, I am well-versed in working with Orchestrator platforms, such as UiPath Orchestrator, to manage and monitor automation workflows, troubleshoot issues, and ensure smooth operations. My technical expertise is complemented by my strong analytical and problem-solving skills, which enable me to identify automation opportunities, design effective solutions, and optimize workflows for maximum efficiency.• I am proud to have successfully implemented and managed over 85+ Bots that are currently running in production. These bots have been designed to streamline and automate critical business processes, delivering significant time and cost savings(10,000+ hours every year) while improving accuracy and efficiency.• Implemented RPA Orchestrator platform hosted to Azure cloud environment.

• I am adept at Analyzing the project objectives, scope, stakeholders, milestones, preparing the project plan, Communication plan, resourcing, monitoring project progress, identifying risks & issues, and developing mitigation plans.• My ability to communicate complex technical concepts to both technical and non-technical stakeholders, coupled with my excellent interpersonal skills, allows me to build strong relationships and effectively manage expectations.• Driving continuous improvement through innovative solutions and best practices in RPA automation.• I also Played role of Service Owner and Service Management. I am skilled in driving IT service strategies and aligning them with business goals. My ability to collaborate with cross-functional teams, including development, infrastructure, and security teams, enables me to create effective IT service delivery models that improve service quality and user satisfaction. I am adept at defining service levels, monitoring service performance, and managing service budgets to ensure that service levels are met or exceeded. Oversaw entire IT Support operation for end users across multiple countries.• My experience in Application Management enables me to manage the end-to-end lifecycle of applications, from development and deployment to maintenance and retirement.• Excellent communication and stakeholder management skills enable me to build strong relationships with key stakeholders and manage expectations effectively. I am dedicated to delivering exceptional customer service and am committed to continuously improving service quality and delivery.• Experience in defining innovative IT strategy that align with business objectives, deliver value, and drive innovation. • Streamlined the process of responding to issues by implementing a ticketing system.• Developed Tableau reports and effectively managed various reports sourcing data from both Data Lake and Snowflake.

• I possess extensive experience in creating and reviewing process and solution design & Process design documents.• Managing IT infrastructure to ensure that it meets the needs of the organization.• Experience in solution designing and solution architecture to design and deliver innovative and effective technology solutions that meet business requirements. I have the ability to manage the entire solution lifecycle, from business analysis and technical architecture to solution design, solution delivery, and team management.• Ability to design and implement interfaces, integrate systems, design APIs, and integrate data.• Creating and promoting the re-usability of existing components to deliver IT solutions that are efficient, cost-effective, and scalable. I possess the ability to identify opportunities for re-use, develop reusable components, promote their use across the organization, and maintain them to ensure their ongoing usefulness• Experience in managing external vendors to deliver IT solutions that are cost-effective, high-quality, and aligned with the organization's needs.• Experience in creating, managing, and reviewing various project-specific documents.• Experience in supporting/driving digitalization topics in organizations to build IT solutions that are innovative, transformative, and aligned with the organization's goals. I have the ability to develop digital strategies, manage change and innovation, lead digital transformation initiatives, and evaluate emerging technologies.• I fulfill all the financial compliance, security, and regulatory requirements by ensuring financial compliance, design and implement security controls, comply with regulatory requirements, and manage IT-related risks that help to have secure and compliant IT solutions.• Previously I also played a Java Lead role to where we had built API-based interfaces connecting with different data sources and Enterprise applications.

• Effectively manage teams of 10+ software engineers.• Create & Review all required technical documents on time with expected quality standards.• Monitored and reviewed the work of junior team members, providing feedback and direction to ensure high-quality and timely delivery.Implementation of strategies designed to achieve planned goals. • Worked closely with cross-functional teams, including product management, engineering, design, and customer support, to identify and implement solutions that met customer needs and expectations. • Developed and maintained design/solution documents throughout the software. development lifecycle, ensuring that they were up-to-date.• Demonstrated ability to consistently complete assigned tasks within strict timelines • Proven track record of meeting or exceeding project deadlines, ensuring timely delivery of results.• Successfully trained and mentored junior IT specialists on various software applications, systems.• Provided technical assistance to team members, resolving complex issues and ensuring prompt resolution of IT-related problems.• Conducted training sessions for staff, creating and delivering training materials that were clear, concise, and easy to understand.• Excellent forensic level troubleshooting and analytical skills.• Creatively solved customer issues and provided resolutions to achieve the highest level of customer satisfaction. • Follow Agile Methodology Practices in the Project. • Validate & verify the regulatory requirements and documentation before the Production release. • Demonstrated strong communication and interpersonal skills by coordinating and collaborating with all key stakeholders to ensure project success.• Perform resource planning, deployment, tracking, and reporting for all assigned team members.• Negotiation and vendor management.• Collaborated with software development and QA teams to perform testing and quality assurance • Developed and implemented SLA agreements

• Participate in all phases of development starting with a conceptual model through functional and detailed design to implementation, debugging, and deployment of the software solution.• Participate with team members in the analysis, development, and delivery of all support and project work for assigned application(s).• Developed and maintained design/solution documents throughout the software development lifecycle, ensuring that they were up-to-date and reflective of the latest requirements and specifications.• Provides status updates and communicates frequently with/to end-users as well as with local, and regional management teams.• Demonstrated strong problem-solving, communication, and collaboration skills by consulting with clients and team members to develop technical solutions to complex business problems.• Following Agile methodology practices in the project. Facilitated Agile ceremonies, including. daily stand-ups, sprint planning, sprint reviews, and retrospectives, to ensure effective collaboration and communication among team members. • Managed the product backlog, ensuring that it was properly prioritized and organized to reflect the needs of the organization and the expectations of the customer.• Designed and executed unit tests to ensure that software applications were functioning as expected and meeting the specified requirements before production release.• Assisted IT support team members with troubleshooting and resolving technical issues related to hardware, software, and network systems.

• Communicate with the client to understand the functional/business requirement.• Participated in on-call rotations and provided 24/7 technical support to ensure the smooth operation of IT systems and applications.• Identifies and communicates improvements to the client delivery process.• Distribute tasks within a scrum team to get them done in a given committed timeline.• Prepared technical documentation, including user manuals, installation guides, technical specifications, system design documents, and Process design documents.• Expertise in software development, utilizing a variety of programming languages and methodologies to design, develop, test, and deploy software applications.• Reviewed code changes for accuracy, completeness, and adherence to coding standards, identifying and addressing any issues or discrepancies.• Experience working on front-end, middle-layer, and back-end development.• Build many SOAP & Rest APIs to ease the dataflow within the process.• Experienced in preparing Unit Test Plans (UTPs) and performing Unit Tests (UT) to ensure software quality and adherence to functional and non-functional requirements.• Validate the Test environment (build, database changes, and links) before forwarding the build to QA for integration testing.• Provided expert analysis to troubleshoot technical and functional-related issues and problems, including finding and fixing bugs in the base product.• Performed Release testing to ensure the release to successful.

• Worked as full-stack web development, with expertise in both front-end and back-end technologies, including many UI, middle layer & backend Programming.• Designed and developed many web applications, using modern front-end frameworks and libraries.• Designed and implemented complex database schemas, using Oracle databases, to store and manage data for web applications.• Actively participated in the software development life cycle, including requirements gathering, design, development, testing, deployment, and maintenance.• Utilized version control tools, such as Git, to manage source code and collaborate with other developers on the team.• Designed and implemented RESTful APIs, using industry best practices and standards, to expose application functionality to third-party services and applications.• Excellent problem-solving and analytical skills, with a focus on delivering high-quality code that was efficient, maintainable, and scalable.• Understanding of business requirements and functionality, translating them into effective technical solutions.• Conducted in-depth analysis of business processes, workflows, and user needs to design and develop software solutions that aligned with project objectives.• Prepared technical specifications, system design documents, and perform the development.• Implemented change requests requested by business users to improve the functionality and usability of software applications.• Prepared Unit Test Plans (UTPs) and performed Unit Tests (UT).• Do the impact analysis for the new changes which impacted various existing applications.• Performed Release testing to ensure the release will be successful.• Provided production support for previous releases of software applications, ensuring that issues were quickly identified and resolved to minimize downtime and disruption.• Checking the Test environment (build, database changes, and links) before forwarding the build to QA for integration testing.

• Worked as a full-stack developer.• Worked on the client side directly to understand their requirement and Delivered the Same.• Designed, developed, tested, and deployed software applications in accordance with customer requirements and organizational standards.• Followed the technical specification & documentation to implement the Software.• Identified potential bugs, and implemented appropriate fixes to ensure that software products were stable and reliable.• Responsible for implementing any code changes in the software application.• Build extensive test coverage for all new features, which reduces the number of customer complaints.• Communicate with internal team members & stakeholders to determine the better solution for user experience. • Worked on Production support (L1) to fix the issue within the committed SLA.• Collaborate with the agile team to prioritize our tasks and work on them accordingly.

• Worked on client side to understand their requirement and Delivered the Same.• Responsible for implementing code changes in the development and production environment.• Build extensive test coverage for all new feature, which reduce the number of customer complain.• Communicate with internal team memebers & Stackholders to determne the solution for user experience. • Worked on Production support (L1) to fix the issue within commited SLA• Collaborate with agile team to priotize our task and work on it accordingly.