Dilipkumar K.V Email & Phone Number

Abu Dhabi, United Arab Emirates

• Develop and implement sales plan and manage all phases of the sales cycle—from prospecting to close and follow-up support.• Established and maintained key relationships and business contact within the community and targeted industries segments and strategic initiative to create opportunities for growth.• Skilled in interpreting and explaining insurance policies and insurance coverage to customers while providing excellent customer service• Customize insurance programs to suit individual's specific wants and needs, and thoroughly discuss advantages and well educated on coverage and how to use policies.• Developing the portfolio of corporate clients through establishment of new relationships with the potential clients.

United Arab Emirates

• Establish and build new relationships with existing and potential producers that have prospective business that meets the companies underwriting criteria.• Provide feedback to the underwriting department to ensure quality service and underwriting standards are maintained• Managing for Insurance service both domestic and international corporate clients, Insurance clients & retail groups.• Provided sound financial, insurance and wealth-management services to protect client assets and grow the net worth of their respective portfolios.

Abudhabi

United Arab Emirates

• Ensuring smooth functioning of branch operations like Cash and Currency Purchase, Sales, cash holdings and error free completion of product cycles• Monitoring of branch accounting and cheque clearance to release the transactions on time besides submitting the monthly reports without delay• Proficiently compiled and produced detailed monthly financial results, budget to General Manager • Ensure regulatory compliance, audit and security procedures are adhered as per Central Bank of UAE law• Set goals business metrics and standards comparing analysed results to ensure branch meet their milestones

India

• Responsible for assisting the day-to-day operations of the branch and staff.• Examine standard cost against actuals to identify process inefficiencies, Improve opportunities and lowprofit products. • Quality check of Account opening forms and related documents• Responsible for assisting in the development and assisting in ensuring staff achieve sales goals.• Monitor branch service quality levels and coaches staff to achieve appropriate levels.• Manage all branch sales and operations.• Assist in keeping branch is compliance with all bank policies and procedures.• Participate in training and meeting on sales and operation issues with branch management and staff.• Ensure compliance, audit and security procedures are adhered to at branch location.• Perform management duties, exercising usual authority concerning staff, performance appraisals promotions and terminations.• Provide leadership, coaching and mentoring to subordinate group.• Monitor employee activities, assist with problems, and take action when necessary to ensure work quality standards and planned schedules are maintained.

India-Kerala

Details across the tenureSince Aug’ 2008 Senior Processor-Motor & Non Motor Claims (Kerala Region)Responsibilities• Analysing and processing of losses related to own damage and personal accident claims.• Review insurance policy to determine coverage and maintaining TAT for claim settlement of the region• Quality check of Claim files received from Internal and External Surveyors.• Planned, executed & monitored the monthly, quarterly & annual targets/short term strategies.• Maximum disposal ratio of the region and improve customer satisfaction with service level and quality• Attending internal and external customer queries• Coordinating with back office for allotment of surveys and follow up for survey report• Effectively overseeing and co-ordinating with the investigators for portfolio of cases and to ensure that the investigation has handled appropriately and in a timely fashion• Identifying the internal and external fraudulent cases and actions against the same• Cost minimization• Coordinating claim related activities with Operations department for NCB confirmation.Notable Highlights • Managed to settle the claim below the average set by the Corporate Office.• Detection of fraud in motor claims on an average basis of 10 claims per month.• Award given by the company as Shining Star for three times• Promoted by the Company to the next employee levelMay’ 2007 – Jul’ 2008 Branch Operations Manager

India-Mumbai

Aug’06 – April’07 Financial officerResponsibilities• Assess the benefits of all prospective contracts and advise the Executive Team on programmatic design and implementation matters• Ensure adequate controls are installed and that substantiating documentation is approved• Buying and Selling of all Major Foreign Currencies and travellers cheque• Oversee the management and co-ordination of all fiscal reporting activities for the branch including: branch revenue/expense, reports to funding agencies, development and monitoring of branch and contract/grant budgets• Maintaining the Ledger account and preparation and verification of all cash vouchers• Preparation of Bank Reconciliation Statement• Handling petty cash transaction and daily administration• Maintenance of the inventory of all fixed assets and assuring all are in accordance with the prevailing regulations• Oversee business insurance plans and health care coverage analysis Oversee Accounts Payable and Accounts Receivable