Dilkash Shaikh Email and Phone Number

Responsibilities include sourcing new clients, assisting clients to find the most suitable candidate to fill their vacancies and working closely with the marketing department to devise job adverts• Screening, testing and assessing candidates; arranging interviews and assisting them with interviewing techniques• Ensuring compliance of the candidate to the requirements for labour for the country and the client; in charge of the salary and benefits negotiation between the client and the… Show more Responsibilities include sourcing new clients, assisting clients to find the most suitable candidate to fill their vacancies and working closely with the marketing department to devise job adverts• Screening, testing and assessing candidates; arranging interviews and assisting them with interviewing techniques• Ensuring compliance of the candidate to the requirements for labour for the country and the client; in charge of the salary and benefits negotiation between the client and the candidate in order to find a mutual solution• Updating the recruitment agency database with the details of potential candidates and building own database of clients and contact for the specific market and role Show less

Robocore UK Ltd - Recruitment & Technology is a software robotics integrator and recruitment company specializing in business process automation services and staffing. We integrate software automation into our recruitment process, dramatically improving speed, focus, and quality of hire.MY ROLE: Recruitment, Sourcing, and Networking with select talent. Our dynamic approach enables us to stay ahead of the game in an ever-changing world with passive placement being as key as… Show more Robocore UK Ltd - Recruitment & Technology is a software robotics integrator and recruitment company specializing in business process automation services and staffing. We integrate software automation into our recruitment process, dramatically improving speed, focus, and quality of hire.MY ROLE: Recruitment, Sourcing, and Networking with select talent. Our dynamic approach enables us to stay ahead of the game in an ever-changing world with passive placement being as key as vacancy/candidate sourcing.MY FOCUS: To be an innovative and creative Executive Search Recruiter. Helping Start-Ups, Multinational, Global Corporations and Governments source the very best talent..• Responsibilities include sourcing new clients, assisting clients to find the most suitable candidate to fill their vacancies and working closely with the marketing department to devise job adverts• Screening, testing and assessing candidates; arranging interviews and assisting them with interviewing techniques• Ensuring compliance of the candidate to the requirements for labour for the country and the client; in charge of the salary and benefits negotiation between the client and the candidate in order to find a mutual solution• Updating the recruitment agency database with the details of potential candidates and building own database of clients and contact for the specific market and role Show less

-Outbound phone calls to qualify leads and schedule product demos with Account Executives-Meet Monthly targets and Quota-Collaborate with Account Executives to create a seamless customer experience-Managing and prioritizing a sales pipeline-Received and responded to multiple live chats.-Guided customers via chat and/or email sessions-Actively listened to the customer, taking their request for product or services.-Provided information to the customer and place… Show more -Outbound phone calls to qualify leads and schedule product demos with Account Executives-Meet Monthly targets and Quota-Collaborate with Account Executives to create a seamless customer experience-Managing and prioritizing a sales pipeline-Received and responded to multiple live chats.-Guided customers via chat and/or email sessions-Actively listened to the customer, taking their request for product or services.-Provided information to the customer and place appropriate notes in system indicating exactly what action was taken or needs to be taken. Show less

-Communicate to customers when a flight has been delayed or canceled and work to re-accommodate them according to company policy-Ticketing using the Galileo reservation system -Handle all aspects of reservations, ticketing, check-in, seat assignment-Provide current and accurate fare, schedule, gate, flight arrival, and departureinformation, as well as answer general, inquiries over the telephone;-Provide check-in assistance, ticketing changes, re-booking of itineraries, and… Show more -Communicate to customers when a flight has been delayed or canceled and work to re-accommodate them according to company policy-Ticketing using the Galileo reservation system -Handle all aspects of reservations, ticketing, check-in, seat assignment-Provide current and accurate fare, schedule, gate, flight arrival, and departureinformation, as well as answer general, inquiries over the telephone;-Provide check-in assistance, ticketing changes, re-booking of itineraries, and specialservice requests for passengers;-Greet and provide outstanding service to all customers in a friendly, courteous, and professional manner;-Answer the telephone to provide information, resolve problems or complaints, and assist asneeded;-Identify opportunities to improve customer experience and increase satisfaction;-Maintain positive customer relations at all times by using good judgment and the abilityto multi-task;-Additional duties as assigned by Supervisor. Show less

-Recommended Airline fares, Packages and offers to customers, thoroughly explaining details.-Offered advice and assistance to customers, paying attention to special needs or wants.-Ticketing using the Sabre Reservation System-Educated customers on promotions to enhance sales.-Responded to customer requests for products, services and company information.-Collected customer feedback and made process changes to exceed customer satisfaction.-Answered customer telephone calls… Show more -Recommended Airline fares, Packages and offers to customers, thoroughly explaining details.-Offered advice and assistance to customers, paying attention to special needs or wants.-Ticketing using the Sabre Reservation System-Educated customers on promotions to enhance sales.-Responded to customer requests for products, services and company information.-Collected customer feedback and made process changes to exceed customer satisfaction.-Answered customer telephone calls promptly to avoid on-hold wait times.-Regularly exceeded daily sales and product add-on quotas. Entered customer interaction details in CRM to track requests, document problems and record solutions offered.-Cultivated customer loyalty, promoted repeat customers and improved sales.-Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Compiled customer feedback and recommended service delivery improvements to management. Show less