Thilani Peiris Email & Phone Number

New Westminster

Process US and Canadian invoices for payment within established terms via cheque or electronic payment.Maintain system vendor database, including the set-up of new vendor records and accurately verifying vendor electronic payment information.Ensure Vendor coding and approval of all inter-company transaction invoices obtained.Reimburse employee expenses by receiving and verifying monthly expense reports and expense requisition forms.Ensure Vendor issues are investigated and resolved.Provide support and assistance in an efficient and timely manner to internal & external stakeholders

Vancouver, British Columbia, Canada

Completing CDD reviews for retail banking and wealth management customers. Reviews are completed within the required SLA and quality standards.Perform CDD activities for RBB customers (first time file reviews, trigger events, compliance reviews) within stipulated SLAs ensuring that operational controls are met in the areas of documentation, core banking system records, CDD completion, tax transparency and financial crime control.Perform CDD reviews on existing to bank customers- to remediate and update know-your-customer (KYC)information and review customer’s account usage and activities, for respective mitigation and or escalation if any financial crime risks (FCR) red flags are identified.Continually reassess and ensure operational risks are minimized, internal met, perform outbound customer contact for the purpose of obtaining sensitive personal information from both premier and non-premier clients.Build rapport and trust with the clients to ensure the highest level of customer satisfaction while fulfilling regulatory requirements.Communicate with branches for outstanding information and documentation via email

Surrey, British Columbia, Canada

 Responsible for handling all accounts payable by supervising invoices. Responding to customer inquiries and resolving issues in a timely manner. Addressing any billing problems or disagreements to the head of department.  Communicating with clients to help them resolve problems and find solutions. Monitoring payments and accounts to look for any discrepancies. Supervising and assisting other professional in the billing department. Respond to general information requests with accurate information over Email and telephone. Use computer word processing, spreadsheet, and database software to prepare correspondence, shipping documents, invoices, etc.

Western Province, Sri Lanka

 Proactively engaged with customers to find solutions for their financial needs and provide trusted advice while resolving and preventing client banking problems. Evaluating customer creditworthiness and risk while preparing and recommending loans and otherfinancial proposals of the Bank for approval. Ensure compliance with all lending transactions relate to said clients of the portfolio assigned withKYC/AML policy guideline. Check, verify and authorize KYC application, contact clients to fill up the incomplete application. Visit Properties and customers to ensure the project work is being completed as proposed. Obtaining lending collateral strictly by the approved bank proposals as per the guidelines in the credit policy manual. Reporting large amounts of cash-backed funding AML guidelines to the head of the compliance department to report to the central bank of Sri Lanka. Established and maintained portfolios of all current lenders, ensured that all credit and loan standards were applied and periodically reviewed lender portfolios to identify possible risks. Assisted the team in new client acquisition. Encouraged them to cultivate and maintain lasting relationships while deepening existing relationships. Leveraged technology to drive solutions and provide education and demonstration on the product portfolio.

Western Province, Sri Lanka

 Executed routine banking activities including on-boarding new clients, completing transactions withhighest professional capacity and confidentiality. Analyzed customer credit data and other financial information to identify solutions that aligned withcustomer need. Evaluating creditworthiness preparing loans and other financial proposals of the Bank for approval. Built strong rapport with new and existing clients to better serve financial needs and promote branchloyalty. Use product knowledge abilities to execute customer loans and other services. Expanded customer relationships by maintaining regular follow up processes and rapport. Encourage clients to open loan accounts, credit cards or other lines of credit and obtaining customer information strict to the KYC guidelines.

Sri Lanka

 Handling day today cash transactions in the branch while verifying the customers, balance cash drawer, assist in balancing main vault. Open customer personal and business accounts in accordance with the KYC/AML guidelines. Report large amount of cash transactions or account deposits to the head of compliance to reportCentral Bank of Sri Lanka as per AML guidelines. Assisted clients with their day-to-day banking needs while uncovering new business growthopportunities. Facilitated “E-banking” events in branch to promote digital enablement among clients. Networked to increase client base and encourage existing clients to expand financial portfolios. Promoted all financial products by maintaining excellent customer service offering knowledge. Maximized branch revenue through improved sales techniques and cross selling bank products. Keyed customer details, including contact information and payment data into system, carefullyobserving all corporate procedures related to confidentiality. Informed customers of procedures for applying for services such as ATM cards, direct deposit ofcheques and certificates of deposit. Interviewed customers to obtain information needed for opening new accounts or renting safe deposit lockers. Approached prospective clients through phone call and emails to meet sales targets. Executed routine banking activities including on-boarding new clients, completing transactions with highest professional capacity and confidentiality.

Certificate In Accounting & Bookkeeping, Accounting And Finance

Diploma In Banking And Finance Srilanka, Banking And Financial Support Services

Education record

Activities and Societies: Member of School Prefect Board Member of Commerce Union

Diploma Of Education, Banking And Financial Support Services