With a solid foundation in Communication and Media Studies from Universitas Diponegoro, my career began by cultivating a robust customer service ethos at Telkomsel. Excelling in public relations roles at both Verve Bistro & Coffee Bar and Hotel Pandanaran Semarang, I honed my ability to ensure customer satisfaction and foster positive public images. My competencies lie in seamlessly blending customer service with public relations to create memorable brand experiences. The skills and knowledge gained through these roles are the cornerstones of my professional identity, enabling me to support organizational goals with dedicated and insightful communication strategies.