Dilli Sharma Email & Phone Number

Detroit Metropolitan Area

Experienced driving business and technology teams to desired outcomes by clearly defining business problems and opportunity. Collaborate and communicate with diverse teams across various functional areas to understand and align goals and align process and solutions to address the stakeholders and business needs and challenges. Great at asking insightful and discovery questions to bring out requirements and translate them into functional and non functional requirements involving data components… Show more Experienced driving business and technology teams to desired outcomes by clearly defining business problems and opportunity. Collaborate and communicate with diverse teams across various functional areas to understand and align goals and align process and solutions to address the stakeholders and business needs and challenges. Great at asking insightful and discovery questions to bring out requirements and translate them into functional and non functional requirements involving data components into it. Translate product backlog into epics and decompose into user stories with actionable acceptance criteria and needed design artifacts to support development and testing. Show less

Hilliard, Ohio, United States

• Facilitate business requirements meetings with Business Stakeholders, Product Managers, and SMEs.• Performed gap analysis and research to come up with better business processes and tools• Responsible for writing Business and System Requirements, Process maps and flows, Scope Documents• Lead Daily Stand-up meetings, requirements reviews and Retrospectives following Agile Scrum ceremonies.• Performed data analysis to using SQL queries on Teradata and Oracle for Medical Bill… Show more • Facilitate business requirements meetings with Business Stakeholders, Product Managers, and SMEs.• Performed gap analysis and research to come up with better business processes and tools• Responsible for writing Business and System Requirements, Process maps and flows, Scope Documents• Lead Daily Stand-up meetings, requirements reviews and Retrospectives following Agile Scrum ceremonies.• Performed data analysis to using SQL queries on Teradata and Oracle for Medical Bill Review, Claims for Workers Compensation and PIP Lines of businesses.• Created and maintained story cards and supported each story with acceptance criteria• Effectively conducted weekly Grooming and Scoping meetings for Fee Schedule and Bill review Boards reordered priorities per business needs • Responsibly supported the product Owner with Backlog refinement, Sprint Planning meetings, Story reordering and prioritization.• Updated Story Cards on Smartsheet and linked each with Data Cards for visibility and traceability.• Analyzed, triaged, and appropriately directed ServiceNow (SNOW) tickets to teams that address them Show less

Pittsburgh, Pennsylvania, United States

• Facilitate, lead and coordinate cross functional teams for eliciting and gathering business requirements. • Design process flow and change request walkthrough with Business & Technical Team.• Responsible for creating User Story and validating with Acceptance Criteria.• Knowledgeable in Healthcare Domain – EDI Billing Claim Transactions, CPT, HCPCS, ICD-9/10 Coding rules and FHIR• Assist with Business process re-engineering, applications and prototyping for Claim… Show more • Facilitate, lead and coordinate cross functional teams for eliciting and gathering business requirements. • Design process flow and change request walkthrough with Business & Technical Team.• Responsible for creating User Story and validating with Acceptance Criteria.• Knowledgeable in Healthcare Domain – EDI Billing Claim Transactions, CPT, HCPCS, ICD-9/10 Coding rules and FHIR• Assist with Business process re-engineering, applications and prototyping for Claim System.• Capture Healthcare insurance business requirements & translate into System Requirement Document. • Clarify client requirements, business needs and project objectives, via feedback sessions and client meetings, in collaboration with all stakeholders and obtain approvals on the User Story & Functional design documents.• Create and update Knowledge Center with process steps, relevant information, context to support the team to carry out their development and testing efforts more efficiently. Show less

Columbus Ohio

• Work as a liaison between Business and Technology teams for Healthcare Payer System, Claims, Electronic Data Interchange and Medicare Claim Process.• Requirements Elicitation & Coordination with Business stakeholders. • Design process flow and Change request walk through with Business & Technical Teams.• Responsible for creating User Story and validating with Acceptance Criteria.• Conduct Product demo to Product Owner for every Sprint.• Experienced in Healthcare Domain… Show more • Work as a liaison between Business and Technology teams for Healthcare Payer System, Claims, Electronic Data Interchange and Medicare Claim Process.• Requirements Elicitation & Coordination with Business stakeholders. • Design process flow and Change request walk through with Business & Technical Teams.• Responsible for creating User Story and validating with Acceptance Criteria.• Conduct Product demo to Product Owner for every Sprint.• Experienced in Healthcare Domain knowledge – Electronic Data Interchange Billing Claim Transactions, HIPPA rules.• Assist with Business process re-engineering, applications and prototyping for Claim System.• Capture Healthcare insurance business requirements & translate into System Requirement Document. • Clarify client requirements, business needs and project objectives, via feedback sessions and client meetings, in collaboration with all stakeholders and obtain approvals on the User Story & Functional design documents.• Responsible for analyzing Business workflow, technical specification and provide solution.• Conduct timely Requirement Review sessions with the Stakeholders.• Conduct User Acceptance Testing with the Business team for each Sprint. • Responsible for creating Wireframe and Prototype for Healthcare Electronic Record web application.• Provide customer service and end -user support for application system. Show less

Plano Texas United States

• Worked as a liaison between Business and Technology teams for Mortgage Loan System.• Responsible for Requirement Elicitation & Coordination with Business stakeholders. • Design process flow for loan origination till closure and Change request walk-through with Business & Technical Teams.• Conducted UAT Testing with Product Owner in every sprint.• Responsible for User Story creation and validation with acceptance criteria for each product backlog item.• Presented Product… Show more • Worked as a liaison between Business and Technology teams for Mortgage Loan System.• Responsible for Requirement Elicitation & Coordination with Business stakeholders. • Design process flow for loan origination till closure and Change request walk-through with Business & Technical Teams.• Conducted UAT Testing with Product Owner in every sprint.• Responsible for User Story creation and validation with acceptance criteria for each product backlog item.• Presented Product demo to Product owner in every Sprint for each User Story for each screen of the Mortgage loan application. • Mapped current and future business process using BPMN. • Responsible for creating User Story for Mortgage application requirement and validating with Acceptance Criteria.• Responsible for analyzing Business workflow, technical specification and provided solution.• Collaborated with Internal & External stakeholders on a daily basis.• Worked closely with Product Owner in Prioritization of User Story in Product backlog & Refining the User Story in Sprint Backlog for every sprint.• Collaborated & Coordinated with the Project & Business Teams on a daily basis.• Experienced in Retail Banking domain knowledge. Show less

Coppell, Texas, United States

Set up equipment with statement paper load with appropriate inserts by enabling inserts pull Processed statements mails ensuring acceptable quality standards ready for dispatch.Inspected the first four mails and every five thousand pieces are in accordance with the SOP.Reported quality errors to the quality team on site and production totals at the end of shift.Sorted and inspected inserts and materials to ensure appropriate insets go to the targeted customers.

Vocational School, Project Management

Activities and Societies: Mortgage Projects, followed Agile Scrum and Waterfall methodologies, created User Story and Acceptance Criteria.

Bachelor Of Arts - Ba, Sociology And Anthropology

Activities and Societies: Statistical Modeling Statistics with Rural Technology and Mass Communications

Vocational, Business Analysis Generalist

Activities and Societies: Business Analysis, Process Improvement, SDLC, Agile and Waterfall, UAT, Documentation, Development and Delivery.