• Working as SAP FICO Lead and managing 9 FICO resources for AMS project• Working High Priority Incidents and change requests as per the client requirement• SPOC for SAP FI and FSCM module for any hypercare support • Responsible for client facing role for the SAP FI and FSCM module• Closely work with Business Process Experts and Business Analyst team on day to day basis• Played as a Global Business Analyst role to the client and resolved most of the critical issues during MEC and YEC activities• Evaluate and recruit the new resources as per the client requirement• Daily monitor the idoc failures, Job failures, lock entries related to FICO and take the action immediately • Monitoring the incident queue and also assign the incidents to the respective team members• Monitoring different trackers for the process improvements and quality deliverables• Attend the stakeholder meetings and provide the weekly updates on the incidents• Working with various interfaces like Service Now, Vertex, ALM, SAP CONCUR, Blackline, Solution Manager• Prepared functional specification document as per the requirement • Implemented the various process automation • Create the relationship with key users to understand the day to day issues • Configuration Changes for existing business process and for business requirement • Preparation of user documents • Adhering to SLA in resolution of incidents. • Standardization of documentation suggested for entire support process• Training program for end users.• Giving KT to the junior resources

• Working as SAP FI & FSCM Module Leader and managing 4 FICO resources for AMS project• Working High Priority Incidents and change requests as per the client requirement• SPOC for SAP FI and FSCM module for any hypercare support • Responsible for client facing role for the SAP FI and FSCM module• Travels to the client place to take care of any hypercare situation and also for the transition for any new implementation• Closely work with Business Process Experts and Business Analyst team on day to day basis• Played as a Global Business Analyst role to the client and resolved most of the critical issues during MEC and YEC activities• Evaluate and recruit the new resources as per the client requirement• Daily monitor the idoc failures, Job failures, lock entries related to FICO and take the action immediately • Monitoring the incident queue and also assign the incidents to the respective team members• Monitoring different trackers for the process improvements and quality deliverables• Attend the stakeholder meetings and provide the weekly updates on the incidents• Working with various interfaces like Service Now, Vertex, ALM, SAP CONCUR, Blackline, Solution Manager• Prepared functional specification document as per the requirement • Create the relationship with key users to understand the day to day issues • Configuration Changes for existing business process and for business requirement • Preparation of user documents • Adhering to SLA in resolution of incidents. • Standardization of documentation suggested for entire support process• Training program for end users.• Giving KT to the junior resources

This project is to Support and Enhancement the application implemented. From SAP Enhancement work perspective, I was involved in the below mentioned areas…. Contribution As a consultant, responsible for Working as SME for Zurich North America Team Implemented the complete Account Payable process for 10 interfaces Prepared the estimation and project plan for this enhancement and got the sing off from the client Prepared the complete Analysis and Design for this implementation Prepared the functional specification as per the requirements Worked with Global team to understand the requirement and implemented the same Reviewed the technical documents prepared by ABAP team and given the singed off Presented the functional specification in front of the stake holders and got singed off Reviewed the test scripts and test steps and provided the singed off Did the complete configuration and customization as per the requirement Did the unit testing and provided the test evidence to the project manager Involved on cut over activities while migrated to production Got the appreciation from all the stakeholder for this implementation From SAP Support work perspective, I was involved in the below mentioned areas…. Contribution As a consultant, responsible for Working as SME and acting team leader for GFCS FICO Working on various support tickets and change requests Monitoring the works of the team members Preparing the dashboard reports for the project updates Implemented the various process automation Monitoring different trackers for the process improvements and quality deliverables Implemented the peer review process to improve the quality Attend the stakeholder meetings and provide the weekly updates on the project Working on various interfaces like HUB, Informatica Prepared functional specification document as per the requirement Configuration Changes for existing business process and for business requirement

As a consultant, responsible for • Worked as ASM (Application Support Management) for L3 support• Worked as a SME for L1 and L2 support team• Handled day to day production issues related to SAP FI & FSCM modules• Provided L3 production support to the users• Provided Knowledge Transfer to the L1 and L2 support team• Created Primus Articles for L1 and L2 support team• Involved in various quarterly development projects• Handled Month End Activities (Month End closing batch Jobs)• Scheduled and monitored various batch jobs as per the business requirement• Having very good experience on Interfaces, IDOC, RFC• Being part of various major projects – RECEF Development, Data Archiving, Business Process Regression Testing• Handling various enhancement projects • Prepared Functional Specification for enhancement projects • Presented the Functional Specification and Taking sign off from the steering committee and stakeholders • Prepared test cases for the projects • Did SIT testing for various projects • Interacted with end users to understand the issues • Configuration Changes for existing business process and for business requirement • Prepared of user documents • Production support in a functional consulting role • Adhered to SLA in resolution of issues. • Prepared the dashboard reports for the project updates From SAP Enhancement work perspective, I was involved in the below mentioned areas…. ContributionAs a consultant, responsible for • Implemented the FSCM Collection and Dispute Management Process• Integration of Accounts Receivables with FSCM• Responsible for configuration of Collection and Dispute Management Process• Prepared the complete Analysis and Design for this implementation• Prepared the functional specification as per the requirements• Worked with Global team to understand the requirement and implemented the same• Reviewed the technical documents prepared by ABAP team and given the singed off

From SAP Implementation (Rollout) aspects, I was involved in the below mentioned areas…. Areas of work (GL, AR& AP) • Configuration of FI modules. • Creation of business blueprint, explaining the Business Process for implementing modules viz, General Ledger, Accounts Receivable and Accounts Payable. • Creation and uploading of Vendor master, Customer master. • Standardization of documentation suggested for entire implementation process. • Creation of end-user manual • Interaction with other modules • Creation of Enterprise Structure. • Defining company, company code, business area, functional area and consolidation business area. • Creation and maintenance of fiscal year variant, posting period, field status variant and chart of accounts. • Defining number ranges, document types, posting keys etc.General Ledger:• Creation and maintenance of master records• Maintaining chart of accounts, account groups, field status variant.• Creating Account Assignment Model• Maintaining screen variants for document entries.• Set up Cash Journal.Accounts Receivable/ Accounts Payable:• Creation of Master Records (Customer / Vendor)• Assigning number ranges for customer / Vendor Account groups• Defining reconciliation accounts for customer and vendor• Configuration of Automatic Payment Program• Creation of House Bank for payment and receipt• Configuration of Dunning ProgramContributionAs a Associate Consultant, responsible for From SAP Support work perspective, I was involved in the below mentioned areas…. • Handling various support issues by using the HPQC tool • Configuration changes as per client requirements • Configuration Changes for existing business process and for business requirement • Preparation of user documents • Troubleshooting in various in GL, AR &AP. • Providing solution to client in the area of basic FI settings, GL accounts, AR/AP. • Production support in a functional consulting role

As a Process Analyst, responsible for From production support aspects, I was involved in the below mentioned areas…. • Worked on various issues for the different client • Did the complete root cause analysis of the issues and provided the proposed solution to the client • Taken the sign off from the clients and the stakeholders for the necessary changes• Did the necessary configuration changes and client’s accounts changes• Did the testing for the changes and send for the quality check • Standardization of documentation suggested for entire support process • Given the KT to junior resources• Adhering to SLA and TAT in resolution of issues• Preparing the dashboard reports for the project updates

As a Accounts Officer, responsible for • Handling the Accounts Payable, • Processing of invoices, Credit notes, • Maintaining the Vendor Journal Ledger, • Maintaining the reconciliation account, • Checking the payment status of the invoice, purchase order and goods receipt, • Managing the vendor details, • Manual clearance of vendors payment, • Cross-trained on Accounts Receivable and General Ledger and having good knowledge on both, • Preparing monthly journal reports, • Preparing monthly billing reports for presentation during the meetings, • Giving training to the new accounting employees on various duties, • Maintaining accounts, databases and daily billings in order and up to date, • Working closely with other junior accountants to ensure that duties run smoothly.