A Platform Support Engineer plays a critical role in maintaining and supporting software platforms within an organization. Their responsibilities typically include:Platform Management:Monitoring and maintaining the performance and availability of software platforms.Ensuring platform stability, reliability, and scalability.Implementing updates, patches, and configuration changes.Performance Monitoring:Setting up and maintaining monitoring tools to track… Show more A Platform Support Engineer plays a critical role in maintaining and supporting software platforms within an organization. Their responsibilities typically include:Platform Management:Monitoring and maintaining the performance and availability of software platforms.Ensuring platform stability, reliability, and scalability.Implementing updates, patches, and configuration changes.Performance Monitoring:Setting up and maintaining monitoring tools to track platform performance.Analyzing performance data to identify potential issues and areas for improvement.Optimizing platform performance based on analysis.Automation and Scripting:Developing and maintaining scripts to automate routine tasks and improve efficiency.Utilizing automation tools to manage platform operations.Continuous Improvement:Identifying opportunities for process improvements and implementing best practices.Staying updated with the latest technologies and trends related to platform support and management. Show less

Currently working with Credit suisse client in as a devops engineer and release manager .Few responsibilities :Worked on user environment for stability, scalability, supportability of CS applications & user’s infrastructure.Evaluating post upgrade health checks of customer environments and recommending corrections.Track/follow-up with the product release team to release the fix versions for enterprise customers.Worked extensively on troubleshooting production… Show more Currently working with Credit suisse client in as a devops engineer and release manager .Few responsibilities :Worked on user environment for stability, scalability, supportability of CS applications & user’s infrastructure.Evaluating post upgrade health checks of customer environments and recommending corrections.Track/follow-up with the product release team to release the fix versions for enterprise customers.Worked extensively on troubleshooting production applications and performance tuning on enterprise environments.Coordinating the release flow, change management and problem management . Show less

Working as a Support Lead with UBS client in Production support ,release manager and devops engineer Project description :Working on Clients FX Money Market Settlement Application which is responsible for the settling and reconciling the Trades including Basic FX, Metal Trades, Options, etc. Current system includes back office actions with connection to multiple external systems using MQs, DB, etc for the data. Application also processes data for the Reporting purposes and shares with… Show more Working as a Support Lead with UBS client in Production support ,release manager and devops engineer Project description :Working on Clients FX Money Market Settlement Application which is responsible for the settling and reconciling the Trades including Basic FX, Metal Trades, Options, etc. Current system includes back office actions with connection to multiple external systems using MQs, DB, etc for the data. Application also processes data for the Reporting purposes and shares with several Downstream/Business stakeholders. SWIFT confirmation is also handled by the system. Show less

Working as a Support Lead with DB client in Production support or Application Support Or Unix Support.Business Process Management (BPM) is a management approach focused on aligning all aspects of an organization with the wants and needs of the Bank's internal process. It is a holistic management approach that promotes business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology. Business process management attempts to improve… Show more Working as a Support Lead with DB client in Production support or Application Support Or Unix Support.Business Process Management (BPM) is a management approach focused on aligning all aspects of an organization with the wants and needs of the Bank's internal process. It is a holistic management approach that promotes business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology. Business process management attempts to improve processes continuously. HCL BPM Team acts as L2 level of production support for different BPM processes which is mainly an internal process of the bank. The processes which we support are Accruals & Allocation – Allocation, Booking, Invoice, Financial Reporting, MIS, RFP, PRISM Dashboard, etc. The prime focus of these BPM workflows is to automate the Approval process for the bank. Show less