Dillip Kumar Patra

Dillip Kumar Patra Email and Phone Number

Master of arts in Journalism and Mass Communication at B.J.B. Autonomous College, BBSR, Khurda @ CSM Technologies Pvt. Ltd.
bhubaneswar, odisha, india
Dillip Kumar Patra's Location
Odisha, India, India
About Dillip Kumar Patra

Experienced professional in Journalism and Mass Communication with more than 8 years of experience in various verticals. I started my career as an account executive at Pressman ad agency and have been serving as a consultant to the Chief Minister Office Social media Cell for more than 6 years of time.

Dillip Kumar Patra's Current Company Details
CSM Technologies Pvt. Ltd.

Csm Technologies Pvt. Ltd.

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Master of arts in Journalism and Mass Communication at B.J.B. Autonomous College, BBSR, Khurda
bhubaneswar, odisha, india
Website:
csm.co.in
Employees:
473
Dillip Kumar Patra Work Experience Details
  • Csm Technologies Pvt. Ltd.
    Social Media Domain Consultant: ( E-Governance Project )
    Csm Technologies Pvt. Ltd. Oct 2017 - Present
    Bhubaneshwar Area, India
    Social Media Monitoring:Listen and analyze responses on the official Twitter and Facebook accounts of the Chief Minister’s office and the Hon’ble Chief Minister.Read and review all tagged tweets/retweets, comments, visitor posts, tagged posts, and thread posts/comments.Sentiment Analysis:Evaluate and rate the sentiments of responses to understand public opinion.Implement spam filtering and categorize influencers to ensure quality data.Complaint and Suggestion Management:Register and log complaints and suggestions received through social media.Tag complaints and suggestions to the appropriate departments, district collectors, and Superintendents of Police.Identify and tag responses with suitable categories and sub-categories.Notification and Coordination:Send WhatsApp notifications to the concerned authorities for prompt action.Follow up with Action Taking Authorities (ATAs) for grievance redressal and ensure timely response posting.Data Analysis and Reporting:Analyze accumulated data based on demographics, frequency, recurrence, and other relevant factors.Prepare comprehensive reports on response analysis and insights for strategic decision-making.
  • Ocac Bhubaneswar
    Call Center Executive
    Ocac Bhubaneswar May 2013 - Oct 2017
    Bhubaneshwar Area, India
  • Pressman Advertising Ltd.
    Account Executive
    Pressman Advertising Ltd. Mar 2015 - Jun 2015
    Bhubaneshwar Area, India
    Job Role: Account Executive - Pressman Advertising LimitedResponsibilities:1. Client Relationship Management:o Maintain and strengthen relationships with existing clients while actively developing new client connections.o Serve as the primary point of contact for clients, ensuring their needs and expectations are met.2. Creative Brief Development:o Receive and analyze client briefings, incorporating background knowledge and self-conducted research.o Develop detailed creative briefs for the Creative & Media team, ensuring clear and actionable directives.3. Campaign Strategy and Development:o Collaborate with agency colleagues to design advertising campaigns that align with the client's brief and budget.o Assist in the formulation of effective marketing strategies tailored to client objectives.4. Client-Agency Liaison:o Act as a crucial link between clients and the advertising agency, maintaining regular communication to ensure smooth information flow.o Facilitate effective collaboration by ensuring both parties are well-informed and aligned.5. Meeting Coordination:o Arrange and attend meetings with clients and internal teams to discuss campaign progress, feedback, and future strategies.o Ensure that all meetings are productive and contribute to achieving campaign goals.6. Client Retention and Satisfaction:o Implement strategies to ensure high levels of client retention and satisfaction.o Address any client concerns promptly and effectively to maintain strong, positive relationships.Key Skills:• Strong communication and interpersonal skills.• Ability to manage multiple clients and projects simultaneously.• Proficiency in developing and interpreting creative briefs.• Experience in formulating and executing marketing strategies.• Excellent organizational and coordination abilities.

Dillip Kumar Patra Skills

Customer Service Microsoft Excel Advertising Microsoft Office Microsoft Word Social Media Consulting

Dillip Kumar Patra Education Details

  • B.J.B. Autonomous College, Bbsr, Khurda
    B.J.B. Autonomous College, Bbsr, Khurda
    Master Of Arts In Journalism And Mass Communication
  • Maharshi College Of Natural Law, Bbsr, Khurda
    Maharshi College Of Natural Law, Bbsr, Khurda
    Bachelor Of Arts - Ba
  • B.J.B. Autonomous College, Bbsr, Khurda
    B.J.B. Autonomous College, Bbsr, Khurda
    Ba
  • Govt .High School Unit-1, Bhubaneswar
    Govt .High School Unit-1, Bhubaneswar

Frequently Asked Questions about Dillip Kumar Patra

What company does Dillip Kumar Patra work for?

Dillip Kumar Patra works for Csm Technologies Pvt. Ltd.

What is Dillip Kumar Patra's role at the current company?

Dillip Kumar Patra's current role is Master of arts in Journalism and Mass Communication at B.J.B. Autonomous College, BBSR, Khurda.

What schools did Dillip Kumar Patra attend?

Dillip Kumar Patra attended B.j.b. Autonomous College, Bbsr, Khurda, Maharshi College Of Natural Law, Bbsr, Khurda, B.j.b. Autonomous College, Bbsr, Khurda, Govt .high School Unit-1, Bhubaneswar.

What skills is Dillip Kumar Patra known for?

Dillip Kumar Patra has skills like Customer Service, Microsoft Excel, Advertising, Microsoft Office, Microsoft Word, Social Media Consulting.

Who are Dillip Kumar Patra's colleagues?

Dillip Kumar Patra's colleagues are Hassan Chit, Biswaranjan​ Dash, Sonali Mishra, Abhikrit Singh, Satyajit Jena, Ashish Ranjan, Dipti Modak.

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