Dillon Burns Email & Phone Number

Denver, Colorado, United States

- Installing and configuring computers, software, hardware, systems, networks, printers, and scanners.- Monitoring and maintaining computer systems and networks ensuring they are up to date and functional.- Responding in a timely manner to service issues and requests.- Providing technical support across the company (this may be in person, over the phone, or webspace methods).- Setting up accounts for newly hired staff/interns and completing a new hire training session on how to use the technology.- Repairing and replacing equipment as necessary.- Testing new technology.- Maintaining and troubleshooting of 3rd party accounts in relation to audio and video, ie Netflix, Pandora etc. - Maintain interconnectivity of company domains, ensuring they are in compliance with HIPAA.- Setup meeting software and infrastructure for online video conferencing, i.e. Zoom, Google Meets, etc.- Management and installation of security cameras.- Introduce new software and/or hardware to promote the growth and maintenance of business via technological preparedness.- Manage company IT inventory. This includes labeling each item, purchasing new products and devices for staff and clients.- Account for all IT equipment costs in order to align with the department's budget.- Maintain renewals for 3rd party systems.- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.).- Maintain records/logs of repairs and fixes and maintenance schedule.- Install Kipu, Alleva, LastPass, GoogleSuite, Jamf, Vast 2, Vivotek, Hikvision, Iviewer, Blink systems, AWS powered rounding systems: utilization across company culture.

Seattle, Washington, United States

10+ Years in the bartending game. I can handle all bartending platforms and environments from fast paced to intimate specialty cocktails, corporate events, concerts, comedy shows, private banquets and much much more in this industry! Also was appointed lead with communication and support in technical setups for events communication with corporate entities to network and organize events. IT support for shows and more.

Seattle, Washington, United States

- An essential part of the restaurant team, responsible for delivering high-quality service in a dynamic and fast-moving environment. Your role involves managing a high volume of tables, efficiently handling customer orders, and ensuring a positive dining experience for all guests. You thrive under pressure, multitask effectively, and maintain a positive attitude while working in a busy setting. -As a Fast-Paced Bartender, you are a key player in the bar area, responsible for delivering outstanding service in a high-volume setting. Your role involves crafting and serving a variety of beverages, managing the bar efficiently, and ensuring that guests have a memorable experience. You thrive in a dynamic environment, handle a high volume of drink orders with precision, and maintain a positive attitude under pressure.

Phoenix, Arizona, United States

My Job was as T-Mobile Operations Manager was responsible for overseeing the day-to-day operations, ensuring that the store or department runs efficiently, and maintaining high standards of customer service and operational performance. They need strong leadership skills, , sales , a good understanding of operational processes, and the ability to analyze and improve performance metrics including butnot limited to : -Operational Efficiency: Overseeing daily operations to ensure that store or departmental functions run smoothly. This includes managing workflows, optimizing processes, and addressing any operational issues that arise.-Customer Experience: Ensuring that customers receive high-quality service. This includes managing customer inquiries, resolving complaints, and implementing strategies to enhance the overall customer experience.-Inventory and Asset Management: Overseeing inventory levels, managing stock control, and ensuring that the store or department has the necessary resources and equipment. This also involves coordinating with suppliers and managing inventory replenishment.-Problem Solving: Addressing and resolving operational challenges, whether related to staffing, customer issues, or logistical concerns. This requires strong analytical and problem-solving skills.-Performance Monitoring: Tracking and analyzing key performance indicators (KPIs) to measure operational effectiveness. This involves preparing reports on various metrics such as sales performance, customer satisfaction, and operational efficiency.

Phoenix, Arizona, United States

Bar Lead is responsible for overseeing the bar operations within an Outback Steakhouse location. This role involves managing bar staff, ensuring excellent customer service, maintaining inventory, and creating a welcoming atmosphere for guests. The Bar Lead ensures that the bar runs efficiently, adheres to company standards, and contributes to a positive dining experience. I did this also while working other jobs studio asssistant before moving to mobile. Other job description of my role include:-Monitor and manage bar inventory levels, including ordering supplies and controlling waste.-Handle cash and credit transactions accurately, including processing payments and managing tabs.-Oversee the daily operations of the bar, including preparing and serving drinks, managing the bar area, and ensuring cleanliness and organization.

Phoenix, Arizona, United States

-Set up and prepare recording equipment, including microphones, cables, and instruments, prior to sessions.-Ensure that the studio space is clean, organized, and ready for use, including managing and arranging gear and supplies.-Assist recording engineers and producers with technical tasks, such as operating recording software, troubleshooting equipment issues, and making basic adjustments to gear.-Monitor recording sessions to ensure equipment is functioning properly and assist with any technical issues that arise.-Handle administrative duties such as maintaining session logs, managing inventory of studio supplies, and coordinating with clients and staff.-Assist with scheduling sessions, managing bookings, and preparing contracts and paperwork.-Greet clients and ensure they feel welcome and comfortable during their time in the studio.Provide basic support to clients during sessions, such as offering refreshments, helping with setup, and addressing any immediate needs.-Conduct regular maintenance and cleaning of studio equipment and facilities to ensure optimal performance and longevity.-Organize and manage studio resources, including cables, microphones, and other gear, ensuring everything is in good working order and readily accessible.-Help with editing and organizing audio files, preparing them for mixing or final delivery.-Stay updated on industry trends and new technologies to enhance skills and knowledge.-Seek opportunities for professional growth and development, including learning new recording techniques and software.

Tucson, Arizona, United States

Staff Management:-Recruit, train, and supervise restaurant staff.-Schedule shifts and manage employee timecards.-Conduct performance reviews and provide feedback and coaching.-Resolve employee conflicts and address performance issues.Customer Service:-Ensure high levels of customer satisfaction through excellent service.-Handle customer complaints and resolve issues promptly.-Monitor and maintain service quality standards.-Operational Management:-Oversee daily operations, including opening and closing the restaurant.-Ensure compliance with health and safety regulations.-Manage restaurant inventory, including ordering and stocking supplies.-Implement and maintain operational procedures and standards.Financial Management:-Prepare and manage the restaurant budget and financial reports.-Monitor sales and control costs to meet financial targets.-Conduct regular financial analysis to identify opportunities for improvement.Marketing and Sales:-Promote the restaurant within the community.-Implement local marketing strategies and participate in promotional events.-Analyze sales trends and develop strategies to increase revenue.Quality Control:-Maintain food quality and ensure adherence to Subway’s standards.-Conduct regular checks to ensure cleanliness and organization.-Ensure all equipment is in good working order and perform routine maintenance as needed.