Dillon David Dray Email & Phone Number

Maui, Hawaii

Managing relationships with resorts and restaurants on Maui and the Big Island of Hawaii Beverage programming and event planning with key accounts to drive brand initiatives and align with local sales goalsWorking with twenty percent of the accounts that make up eighty percent of company sales projections on Maui and Big Island

Wailea

Oversaw 125 direct reports in 3 departmentsManaged the valet operation which is the first impression and welcome to the iconic propertyManaged the bell staff to ensure a warm welcome and property introductionManaged a concierge staff to provide excellent guest service to our guests booking activities and dining reservations and all other guest inquiries

Scottsdale, Arizona

Partnered with Celebrity Chef, Richard Sandoval, on restaurant re-opening/brandingPartnered with TPC Scottsdale to cater towards golfers at the TPC Stadium Golf CourseLed a team of Food and Beverage professionals to offer excellent guest service to both local and transient guests. Introduced unique dining experiences and a one of a kind beverage program that featured Arizona's largest rum selectionManaged the Clubhouse experience for PGA Golf Tournament, Waste Management… Show more Partnered with Celebrity Chef, Richard Sandoval, on restaurant re-opening/brandingPartnered with TPC Scottsdale to cater towards golfers at the TPC Stadium Golf CourseLed a team of Food and Beverage professionals to offer excellent guest service to both local and transient guests. Introduced unique dining experiences and a one of a kind beverage program that featured Arizona's largest rum selectionManaged the Clubhouse experience for PGA Golf Tournament, Waste Management Phoenix Open, in partnership with the Thunderbirds Show less

Scottsdale, Arizona

Managed a 6,000 square foot water oasis on a 65 acre, 5 diamond property Created an incredible guest experience with unique amenity offerings to all poolside guestsDeveloped hospitality management students into hotel professionals by implementing new and exciting guest experience enhancements

Wailea, Maui

Proud to lead a team of Food and Beverage professionals in an award winning restaurantImproved J.D. Power scores, colleague engagement and significant financial growth year over year based on business pro formaEstablished Ko as a destination restaurant with hotel/resort guests and also within the local community

Wailea, Maui

Re-opened a signature restaurant after multimillion dollar renovationPartnered to design table top items and uniforms for restaurant re-openingStudied with culinary staff on presenting plantation era inspired cuisine that was true to the concept of KoOperated during renovation and transitional period while maintaining financial goals and profitability

Wailea, Maui

Managed a 24 hour and 3 meal a day outletIncreased JD Power scores, colleague engagement and profitabilityInitiated Villa BBQ sales to increase VIP guest experience and revenue generating possibilitiesRevamped amenity program and implemented a Royal Service designed system for tracking amenity orders and delivery

Wailea, Maui

Served tropical cocktails, snacks and lunch to hotel guests Greeted, assisted and established rapport with all guestsActed as concierge and local tour expertRecognized as top sales person on a team of 12 servers consistently

Naples, Florida

Provided 5-Star service to all guests for all assignments. Delivered luggage for guests at check-in and check-out Participated in best-in-class training programs